Senior Project Manager delivering complex IT infrastructure projects for multiple clients through Long View, a North American IT provider. Leading enterprise upgrades, stakeholder governance, and technology solution delivery.
About the role
- Senior Project Manager leading end-to-end SaaS mortgage implementations for Canadian financial institutions. Coordinating discovery, delivery, testing, deployment, and post-launch stabilization through nesto Cloud.
Responsibilities
- Own end-to-end delivery of enterprise client implementations from discovery through deployment and post-launch transition
- Facilitate discovery workshops with subject-matter experts and requirements sessions
- Define scope, dependencies, and timelines
- Translate business and technical requirements into actionable delivery plans using Jira and Confluence
- Coordinate Product, Engineering, QA, Operations, and external vendors
- Drive progress and resolve blockers
- Manage project budgets, schedules, and dependencies across multiple workstreams
- Provide weekly status reports, risk logs, and steering committee updates
- Track project health and identify delivery risks, capacity constraints, and cross-program dependencies
- Align workstreams across major accounts with other project managers
- Contribute to the evolution of nesto’s delivery framework
- Build foundational product management standards and practices for the growing PM organization
Requirements
- Located in Quebec, with preference for candidates based in the Greater Montreal area
- Fluency in French is required
- 7+ years of experience in project management
- At least 3 years of experience in SaaS environments
- Enterprise SaaS delivery experience is a must
- Experience or understanding of non-functional requirements, including monitoring, alerting, high availability, and production/cloud operations
- Direct customer interaction experience
- Strong communication and stakeholder-management skills
- Experience interfacing with executives, clients, and technical teams
- Ability to manage complex, ambiguous programs with many moving parts
- Advanced organizational skills and ability to coordinate diverse teams
- Proficiency in Jira, Confluence, Smartsheet, or similar project management tools
- Knowledge of Agile or hybrid delivery models
- Successful background, criminal, and reference checks
- PMP, Certified ScrumMaster (CSM), and/or other agile PM certifications are nice-to-have
- Technical background in engineering or a similar adjacent domain is nice-to-have
- Experience with financial institutions, mortgage or lending technology, or regulated B2B environments is nice-to-have
- Experience using AI tools such as Claude or Gemini is nice-to-have
Benefits
- Comprehensive extended health, dental, and vision coverage, featuring 100% drug coverage
- $1,500 combined annual Health & Wellness Spending Account flex fund
- 4 weeks of vacation plus 8 personal floater days
- Group RRSP/DPSP plan with competitive company-matching contributions
- Telemedicine services via Dialogue and coverage for licensed practitioner services
- Maternity and Parental Leave Top-Up programs
- Entrepreneurial culture built on trust, speed, innovation, and collaboration
- Support to automate repetitive work using AI tools
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