Staff Product Manager owning Grafana Labs’ BYOC and Federal Cloud observability products. Defining deployment strategy for regulated and customer - owned environments.
About the role
- Product Manager advancing NetBrain’s no-code network automation platform. Owning product roadmaps, feature launches, customer discovery, and cross-functional delivery.
Responsibilities
- Own the roadmap and backlog for a defined product area, balancing customer needs, technical constraints, and business priorities
- Conduct customer, market, and competitive research and translate findings into recommendations
- Write user stories, requirements, and acceptance criteria; maintain feature documentation and internal knowledge resources
- Gather and synthesize input from customers, Sales, and Support into prioritized product improvements
- Work with Engineering, Design, and QA through planning, development, and release; track progress, manage scope trade-offs, and remove blockers
- Maintain roadmaps and timelines; communicate status, risks, and changes to stakeholders
- Lead launches for small and mid-sized features and support major launches with Product Marketing and Customer Success
- Validate features against requirements, triage issues, and ensure usability and quality standards
- Define feature success metrics, analyze usage and adoption data, and inform iteration
- Stay current on network automation, competitors, and AI trends
- Perform other related responsibilities as assigned
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
- 2+ years of professional experience in product management or a closely related role at a software or technology company
- Experience taking features from idea through launch with an engineering team, including writing requirements and prioritizing a backlog
- Strong analytical and problem-solving skills, with comfort using data to evaluate decisions and measure outcomes
- Strong written and verbal communication, with the ability to explain technical concepts to diverse audiences
- Ability to collaborate across Engineering, Design, Sales, Marketing, and Support, and to influence without direct authority
- Ability to manage multiple priorities and deliver with limited supervision
- Proficiency with product and collaboration tools (e.g., Jira, roadmapping tools, spreadsheets, presentation software)
- Interest in the networking, IT operations, or automation space
- Nice to have: Experience with SaaS, enterprise software, or AI/automation products
- Nice to have: Familiarity with networking or IT operations concepts
- Nice to have: Experience with product analytics tools
Benefits
- Potential bonus
- RRSP
- Medical/dental coverage
- Reasonable accommodation available during the application process
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