Apprentice Epic Security Analyst role providing hands-on EHR support and maintenance. Collaborating with analysts and clinical teams to fulfill healthcare IT needs.
Responsibilities
Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs.
Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements.
Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality.
End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts.
Training Support: Assist in creating user guides and training materials for member staff.
Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps.
Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.
Requirements
Completion of an OCHIN workforce training program or similar experience preferred
Epic proficiency in must be obtained within 60-days of employment
Interest in data analysis, problem solving and continuous learning
Basic understanding of healthcare operations and EHR systems
Strong analytical and problem-solving skills
Excellent communication, collaboration, and organizational skills
Strong computer literacy and willingness to learn new tools and systems
Strong attention to detail and ability to follow instructions
Benefits
Generous compensation package
Health insurance
Professional development opportunities
Healthy work-life balance
Ability to work from home in a distraction-free environment
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