Systems Administrator supporting Windows Server and cloud environments at Moneris. Collaborating with multiple teams to ensure enterprise systems performance and security.
About the role
- System Administrator responsible for IT operations and support in a food manufacturing environment. Handling issue resolution, managing tickets, and improving local IT operations.
Responsibilities
- Provide day-to-day support and issue resolution; both virtually and on the shop floor
- Coordinate and escalate items with global IT teams
- Assist with projects including device lifecycle, network upgrades, and cloud adoption
- Maintain accurate asset tracking and documentation
- Support and administer core technologies including Microsoft 365, Entra ID (Azure AD), Windows, and endpoint management (Intune)
- Support networking and production (IT/OT) environments
- Contribute to standardization and continuous improvement of support processes
Requirements
- 5+ years of experience in IT support or infrastructure roles
- Comfortable working on-site full-time in a food manufacturing environment
- Strong troubleshooting skills across multiple technologies
- Able to prioritize workload and follow issues through to resolution
- Focused on reliability, responsiveness, and user support
- Experience with Microsoft 365 and modern workplace technologies
- Exposure to Microsoft Entra ID (Azure AD) and cloud-based identity services
- Strong knowledge of Windows environments (client and server)
- Familiarity with endpoint management (e.g., Intune) and a variety of mobile devices (iOS, Android)
- Understanding of networking, systems administration, and IT/OT security fundamentals
- Team-oriented, with the ability to contribute and share knowledge
- Clear communicator with both technical and non-technical users
- Self-motivated, organized, and adaptable in a dynamic, hands-on environment
- Comfortable supporting both office and production/shop floor users
Benefits
- health and dental
- wellness and family support programs
- life and disability insurance
- retirement savings plan
- paid leave programs
- development and enhanced vacation program
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