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About the role

  • Client Director driving OpenText Professional Services sales, revenue, and implementations for financial-services clients. Managing enterprise opportunities, forecasts, projects, and executive relationships across Canada.

Responsibilities

  • Drive Professional Services sales, revenue generation, and client success across FSI and major banks
  • Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals
  • Own all aspects of Professional Services within the territory
  • Drive services sales and support license and cloud opportunities
  • Ensure successful solution implementation
  • Serve as a trusted advisor and position the full Professional Services portfolio
  • Develop client solutions and build a pipeline to meet quarterly bookings targets
  • Expand existing accounts through solution delivery, enhancements, and managed services
  • Lead opportunity lifecycle management, including forecasting, SOW/proposal creation, approvals, and Salesforce (CEM) updates
  • Negotiate project scope, timelines, and costs with internal teams and external vendors
  • Own revenue forecasting and reporting for senior leadership
  • Manage end-to-end T&M and fixed-fee project execution, including planning, resource forecasting, risks/issues, and delivery tracking
  • Support business development through RFP responses, opportunity tracking, and cross-functional alignment
  • Engage C-level stakeholders across commercial and public-sector clients
  • Drive process improvements and lead or mentor teams to improve delivery and operational efficiency

Requirements

  • 10+ years of IM/IT experience with a degree/diploma or equivalent
  • 7+ years working with enterprise IT systems
  • Proven track record of selling into enterprise clients
  • Strong preference for Financial Services industry experience
  • Strong understanding of complex business/technical processes and project management methodologies
  • Experience selling Professional Services, including opportunity sizing and solution estimation
  • Expertise in large-scale ECM implementations and mapping business needs to solutions (e.g., OpenText)
  • Demonstrated success managing and closing engagements ($1M+ annually preferred)
  • Background in major consulting firms and experience with enterprise clients (Ontario region preferred)
  • Strong executive presence, communication skills, and professionalism
  • High ownership mindset with a commitment to meeting client needs
  • Preference for candidates based in the Toronto/GTA area
  • Willingness to travel up to 3–4 days per week

Benefits

  • Benefits package supporting physical, emotional, and financial wellbeing
  • Variable and commission compensation opportunities for eligible roles
  • Vacation entitlement
  • Paid time off
  • Reasonable accommodation during the application or recruiting process
  • Diversity and inclusion commitment
  • Collaboration, innovation, and personal growth opportunities

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$115,760 - CA$165,760 per year

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

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