Optix is a technology platform that enables flex workplace operators to manage, measure, and optimize their coworking spaces.
We help foward-thinking commercial real estate operators, flex office managers, and landlords across 25+ countries enable their communities with a seamless flex workplace experience.

Optix

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Optix is a comprehensive coworking space automation software that provides flexible and modular features to streamline the management of coworking, co-warehousing, flex spaces, medical coworking, micro-gyms, and shared kitchens. With a rich set of integrations and a developer platform, Optix offers over 1,000 potential automations aimed at increasing operational efficiency and community engagement. The platform helps businesses to automate tasks, optimize performance, elevate user experiences, and grow their operations efficiently. Optix is designed for businesses looking to enhance their coworking or flex space services with automated solutions.

Optix is a technology platform that enables flex workplace operators to manage, measure, and optimize their coworking spaces. We help foward-thinking commercial real estate operators, flex office managers, and landlords across 25+ countries enable their communities with a seamless flex workplace experience.

• Partner with our Head of Product to translate business objectives into technical AI solutions and architectural decisions
• Establish evaluation frameworks and quality standards for AI feature development
• Mentor our engineering team, building their AI capability and driving adoption of AI-first development practices
• Guide technical decisions on model selection, integration patterns, and system architecture
• Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
• Architect scalable AI systems that integrate seamlessly with our existing automations platform
• Implement monitoring and evaluation infrastructure to continuously improve AI feature performance
• Identify opportunities to leverage AI across our platform for maximum customer impact

Technical Lead

Technical Lead guiding engineering team in transition to AI-driven solutions at profitable SaaS company. Collaborate with leadership to define technical standards and innovate product architecture.

• Build AI-powered features that help flex operators automate busywork and focus on growing their business
• Develop data pipelines and integration patterns that connect AI capabilities with our existing automations platform
• Implement full-stack features that deliver AI value to users through intuitive interfaces
• Collaborate with our Tech Lead to implement evaluation and monitoring for AI feature quality
• Identify opportunities to improve user experience and operational efficiency through AI
• Contribute to establishing best practices for AI feature development across the team
• Build upon our core platform to drive the success and adoption of AI-powered features
• Grow your expertise in production AI engineering through hands-on work and mentorship

Full Stack Engineer

Full Stack Engineer at Optix developing AI-powered features for workspace management. Collaborating with technical leads and product teams to enhance user experiences and automate processes.

support-engineer

• Communicating efficiently and effectively with our clients via primarily chat but also occasionally phone
• Owning client inbound questions and issues from initial contact until resolution
• Becoming a product expert to be able to speak about how Optix works and what it is capable of
• Being the one responsible, along with the Customer Success team, to ensure that all clients have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our clients, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of our own codebase and the other potential integrated tools our clients are using
• You’ll help train and improve Felix, our AI-powered chatbot, increasing its ability to resolve client queries independently
• Triaging tickets to our Customer Success team when there is a client at churn risk and/or an expansion opportunity
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Optix product through daily communication with our clients and consistent collaboration with our product teams

Technical Support Engineer

Technical Support Engineer providing support for Optix clients in a hybrid role. Managing technical issues and enhancing user experience with the Optix platform.

• Build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
• Develop data pipelines and integration patterns that connect AI capabilities with our existing automations platform
• Implement full-stack features that deliver AI value to users through intuitive interfaces
• Collaborate with our Tech Lead to implement evaluation and monitoring for AI feature quality
• Identify opportunities to improve user experience and operational efficiency through AI
• Contribute to establishing best practices for AI feature development across the team
• Build upon our core platform to drive the success and adoption of AI-powered features
• Grow your expertise in production AI engineering through hands-on work and mentorship

Full Stack Engineer, AI Focus

Full Stack Engineer developing AI-driven features for Optix's workspace management platform. Collaborating with product teams to implement innovative solutions in a hybrid work environment.

sdet

• Create and own Optix’s QA strategy, including processes, frameworks, and quality standards
• Build automated test suites (unit, integration, API, end-to-end) that scale with a fast-moving product
• Introduce AI-assisted QA processes such as AI-generated test cases, regression detection, and output evaluation
• Collaborate closely with Engineering and Product to integrate QA early in the development cycle
• Identify opportunities to improve user experience, product reliability, and development velocity
• Troubleshoot, reproduce, and validate bugs, contributing fixes when appropriate

QA Automation Engineer

Quality Assurance Automation Engineer for Optix, developing automated QA practices and frameworks. Collaborating with product team to ensure platform reliability and automation as AI features evolve.

Technical Lead, AI Focus

Technical Lead guiding engineering team through AI-first product transformation in a profitable SaaS company. Shaping sustainable, scalable development culture in a hybrid work setup.

Optix

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6 jobs found

Technical Lead

Optix

Full Stack Engineer

Optix

Technical Support Engineer

Optix

Full Stack Engineer, AI Focus

Optix

QA Automation Engineer

Optix

Technical Lead, AI Focus

Optix