GTM Engineering Manager building AI - powered automation and integrations for New Relic’s observability platform. Managing revenue systems, data pipelines, and GTM technology workflows.
About the role
- Senior Full Stack Engineer at Optix building AI-powered features for coworking spaces. Collaborating across teams to deliver end-to-end solutions within a hybrid work model.
Responsibilities
- **What You'll Do**
- Deliver full-stack features across backend and frontend in a Jira-based Agile sprint, taking ownership of your tickets, with the opportunity to grow into broader technical-design decisions over time
- Build AI-powered features that deliver meaningful value to our customers
- Develop the integrations and full-stack experiences that bring AI capabilities into an intuitive UI, including some data work where needed
- Design and evolve APIs that our iOS and Android apps depend on, with care for backward compatibility across releases
- Use Claude and other AI tools as a daily accelerator and debugger in your own engineering
- Partner with our Tech Lead on evaluation and monitoring that keeps AI feature quality high
- Contribute to ongoing improvements to our platform and architecture
- Work cross-functionally with Product and Design, shaping technical direction for customer impact, and contribute to planning and estimation
- Raise the bar on quality: grow test coverage, review code, support QA and release-candidate readiness, and validate acceptance locally and on our QA environment
- Engage in deep-dive investigations and rare edge case discovery across a large client base
- Participate in sprint rituals
Requirements
- **Required skills and experience**
- 6+ years of full-stack engineering experience, with a track record of reliably delivering features end to end
- Strong backend fundamentals, including building and scaling APIs (REST and/or GraphQL) and a solid grasp of databases and data-flow patterns
- You've built something real with LLM APIs and understand in practice how they behave, including their quirks and failure modes
- You are comfortable in Python and familiar with the LangChain ecosystem
- You understand that AI features demand different thinking about quality, testing, and UX than deterministic features
- You use AI tools (e.g. Claude) fluently to accelerate and debug your own engineering
- Strong problem-solving and systems thinking about integration patterns
- Comfort with Git, unit testing, CI, and the Linux command line, plus a habit of writing maintainable, testable code in complex systems
- You can clearly articulate technical reasoning to technical and non-technical teammates, and work well both independently and collaboratively
- **Strongly preferred**
- PHP / Laravel, MySQL, and GraphQL
- Vue.js, with comfort working in an established, maturing codebase rather than greenfield
- Experience with hub-like systems that integrate many external services (e.g. payments, calendars, access control), rather than single-purpose apps
- Hands-on experience with agentic / LLM application patterns: multi-step orchestration, tool use, prompt and context management
- Experience evaluating and monitoring AI quality (evals, tracing, accuracy testing)
- AWS (Bedrock, ECS), containerization, and CI/CD
- **Bonus**
- Data engineering exposure (ETL, transformations, larger datasets)
- Microservices and event-driven architectures
- Prior B2B SaaS experience
Benefits
- We take care of our teammatesThis is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer:
- Competitive salary compensation and commission structure
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan
Job title
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Degree requirement
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