Senior Lease Analyst managing global commercial real estate lease administration, billing, recoveries, and portfolio reporting for Colliers. Hybrid role based in Oakville, Ontario.
Responsibilities
Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters
Understand client business objectives, real estate portfolio strategy, and service expectations
Maintain client agreement information and ensure contracts are correctly entered and maintained in WorkTrac
Conduct regular client meetings and reviews presenting portfolio updates, key metrics, and performance reports
Develop and maintain client governance programs, reporting cadences, communication methods, and business reviews
Track and communicate lease expirations, option exercise dates, and other critical information
Identify account-related risks, formulate mitigation strategies, and project-manage solutions
Oversee global team delivery according to client-specific processes and contracts
Participate in new business pitches and client presentations
Establish weekly calls and ongoing communications with global lease administration account teams
Oversee lease abstraction and input of rental obligations and other lease information
Provide final quality control for abstraction processes
Use Colliers360, dashboards, WorkTrac, and related systems
Confirm and approve monthly client billing and pass-through expenses
Review recovery clauses, set up recovery pools, calculate tenant recovery expenses, and review caps, base years, and exclusions
Prepare monthly rental payment schedules
Track accounts receivable and escalate issues
Reconcile outstanding balances and resolve disputes with landlords and clients
Monitor, review, and approve Rent, CAM, Operating Expense, Tax, and Insurance payments to landlords
Review and validate Consumer Price Index adjustments
Maintain file systems and database data integrity for tenant and lease information
Requirements
5+ years of relevant experience in commercial real estate lease administration and/or accounting and property management fields
Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred
Experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems
Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure
Intermediate proficiency with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.)
Thorough knowledge of FASB / IFRS accounting rules and general accounting principles preferred
Ability to work independently, preferably remotely
Strong time management skills
Currently authorized to work in Canada on a full-time basis
Must not require employer sponsorship for work visas
Benefits
Comprehensive and flexible benefits package
Competitive compensation
Industry-leading training and development programs
Collaborative and supportive work culture
Employee Resource Groups (ERGs)
Disability-related accommodation throughout recruitment and selection
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