About the role

Bilingual automotive sales trainer implementing PBS dealership software for North American dealerships. Delivering virtual and onsite training in English and French.

Responsibilities

Deliver expert training and support to new and existing customers in the Sales module of PBS Dealer Management Software.
Conduct primarily virtual training sessions in English and French.
Guide customers through the software implementation process and ensure smooth transitions.
Provide onsite training for new software installations.
Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships.
Independently manage and deliver assigned training sessions.
Become an independent installation resource.
Develop thorough knowledge of PBS software and training processes.
Respond promptly to internal and external training requests.
Perform data entry and other key operational tasks.
Maintain current knowledge of evolving departmental process documentation.
Share knowledge across silos and contribute to team learning and development.
Expand product knowledge and participate in cross-training opportunities.
Support a collaborative and positive team environment.

Fluent in French and English (speaking, reading, writing).
1–2 years of experience in a car dealership environment, focused on Sales.
Strong computer skills, including Microsoft Office Suite (Outlook, Word, Excel).
Ability to quickly learn and adapt to new software tools.
Ability to travel within Canada and the USA up to 2 weeks per month.
Valid passport, or capacity to obtain one.
Full, valid, unrestricted driver's licence.
Excellent communication, presentation, and public speaking skills.
PBS software experience is a strong asset.
Experience facilitating in-person and virtual training sessions is a strong asset.
Strong problem-solving and troubleshooting skills.
Effective time management and organizational skills.
Ability to multitask and prioritize.
Outstanding documentation abilities.
High school diploma.

Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean.
Comprehensive health benefits – Medical and dental coverage.
Paid Time Off – Generous PTO.
Inclusive culture – Collaborative, supportive team environment.
Employee recognition – Regular appreciation programs and performance-based incentives.
Up to $4,800 per year in product certification bonuses.
Outstanding travel incentive bonuses.
Additional performance incentives.
Attractive referral bonuses.
Staff discounts with partners such as GM and Dell.
Competitive compensation package.
Competitive annual base salary.