Training Coordinator delivering responder training for CAMH’s Canadian 9 - 8 - 8 suicide crisis helpline. Supporting trainee assessment, coaching, quality standards, and professional development remotely.
About the role
- Bilingual automotive software trainer delivering virtual and onsite PBS DMS implementation training. Supporting dealerships across North America while improving customer adoption and operational processes.
Responsibilities
- Deliver expert training and support in English and French to new and existing customers on PBS Dealer Management Software
- Conduct primarily virtual training sessions guiding customers through software implementation
- Provide onsite training for new software installations
- Develop a thorough understanding of PBS software and related training processes
- Gain proficiency in data entry and key operational tasks
- Independently manage and deliver assigned training sessions within the primary silo
- Become an install resource without assistance
- Handle assigned DTO Cornerstone tickets in a timely manner
- Navigate and demonstrate the PBS DMS system while providing excellent customer service
- Respond promptly to internal and external training requests
- Write tickets for issues and escalate them to corresponding teams
- Maintain current knowledge of evolving process documentation
- Share knowledge across silos and contribute to team learning and development
- Expand product knowledge and participate in cross-training opportunities
- Support a collaborative and positive team environment
- Perform other duties and responsibilities as assigned
Requirements
- Fluent in French and English (speaking, reading, writing)
- 1-2 years’ experience in a car dealership environment, with a focus in Fixed Operations
- Strong computer skills, including proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to quickly learn and adapt to new software tools
- Ability to travel within Canada and the USA up to 2 weeks per month
- Valid passport, U.S. visa (if applicable), and full driver’s license required
- Excellent communication skills, including presentation and public speaking
- PBS software experience is a strong asset
- Experience facilitating in-person and virtual training sessions is a strong asset
- Strong problem solving and troubleshooting skills
- Effective time management and organizational skills
- Ability to multitask and prioritize
- Outstanding documentation abilities
- High School Diploma
Benefits
- Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
- Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
- Comprehensive health benefits - Medical and dental coverage to support your well-being.
- Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
- Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
- Employee recognition - Regular appreciation programs and performance-based incentives
- Competitive compensation package
- Up to $4,800 per year in product certification bonuses
- Outstanding travel incentive bonuses
- Additional performance incentives
- Attractive referral bonuses
- Staff discounts – Exclusive savings with partners such as GM, Dell, and more
- Formation continue, certifications et opportunités de croissance
- Couverture médicale et dentaire
- Congés, jours personnels et jours fériés payés
- Programmes d'appréciation et incitatifs à la performance
- Rabais pour le personnel – GM, Dell, GoodLife, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual trainer implementing PBS Systems’ dealer management software for automotive dealerships. Delivering virtual and onsite training across North America.
Leadership development manager designing scalable programs for Affirm’s aspiring and new people leaders. Building practical learning journeys, communities, assessments, and coaching experiences.
Leadership Development Manager designing scalable programs for emerging and first - time leaders at Affirm. Building leadership skills, peer communities, coaching, and measurable development experiences.
Work Methods & Training Coordinator developing safe powerline construction methods and training. Supporting field competency and high - risk work practices across Canada and Europe.
Learning Specialist delivering onboarding, leadership programs, workshops, and scalable enablement at Benevity. Supporting a social - impact technology platform that helps companies and employees take action on social issues.
Success Enablement Manager improving Product Support and Customer Onboarding at Jobber, a platform helping home - service businesses run operations. Building enablement programs, playbooks, and recommendation workflows that improve activation, adoption, retention, and service quality.
Knowledge and enablement leader owning support documentation, self - service, and AI content operations. Improving customer support efficiency for Auvik’s cloud - based network management software.
Bilingual automotive sales trainer implementing PBS dealership software for dealerships. Delivering virtual and onsite training while supporting customer success across North America.
Bilingual automotive sales trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting dealerships across North America while working remotely from the Montreal area.