LP
Customer PM
LinkedIn Recruiter Post
Manage complex telecom programs, including scope, schedule, and budget, while coordinating lab operations and customer activities. Requires strong communication skills and experience with Telco customers.
About the role
- Senior Technical Implementation Specialist implementing and supporting imaging solutions across North America. Leading technical integrations and mentoring junior engineers in the healthcare IT space.
Responsibilities
- Lead the end-to-end technical implementation of our imaging solution across diverse healthcare environments.
- Design and implement scalable, secure integrations across PACS, EHR, and HL7 interfaces to support clinical workflows.
- Troubleshoot and resolve complex issues involving DICOM, HL7, VPNs, and secure image routing.
- Partner closely with Product and Engineering teams to drive improvements based on customer needs and field insights.
- Serve as an escalation point for advanced support and implementation issues.
- Mentor and guide junior technical services engineers; contribute to onboarding and team skill development.
- Design and improve internal tools, automation scripts, and monitoring systems for operational efficiency.
- Develop high-quality technical documentation, SOPs, and knowledge base content.Represent the technical services team in customer meetings and cross-functional projects.
Requirements
- 5+ years of experience in a technical services, implementation engineering, or healthcare IT support role, ideally in the medical imaging industry.
- Advanced knowledge of DICOM, HL7, radiology and clinical workflows.
- Hands-on experience with PACS/RIS systems, modality configuration, and Mirth Connect (NextGen® Connect).
- Strong problem-solving skills with the ability to work independently on high-priority technical issues.
- Comfortable working with Linux, scripting languages (e.g., Bash, Python), and APIs.
- Excellent communication and collaboration skills — able to work cross-functionally with both technical and non-technical stakeholders.
- Deep understanding of data privacy and security in healthcare environments (HIPAA, PHIPA, SOC2, etc.).
Benefits
- competitive salaries and benefits (including stock options for every employee!)
- four weeks of paid time off
- unlimited paid wellness days
- extended mental health coverage
- 16 weeks of parental leave top-up
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Support Manager strengthening Cummins industrial engine sales, training, and customer solutions. Supporting mining, oil and gas, and HMLD engine applications across Alberta.
Technical Customer Success Manager guiding customers adopting Akuity’s Kubernetes GitOps platform. Managing strategic accounts from onboarding through renewal while driving adoption, advocacy, and expansion.
LP
Bilingual Customer Service Representative
LinkedIn Recruiter Post
Bilingual Customer Service Representative for a top 5 bank in Toronto, ON. 6 - month contract, hybrid, $28/hr.
LP
Customer Service Representative
LinkedIn Recruiter Post
Kelly Services seeks a Digital Customer Services Rep for a temp - to - perm role in Oakville, ON, to manage digital inquiries and ensure quality adherence.
LP
Everyday Banking Advisor (Customer Service Representative)
LinkedIn Recruiter Post
Everyday Banking Advisor (CSR) role with a Big 5 Bank in Mississauga, ON. 12 - month renewable contract with comprehensive training.
LP
Customer Service Representative
LinkedIn Recruiter Post
Kelly Services seeks a Customer Complaint Resolution Representative for a client in Oakville, ON, to handle customer concerns and provide timely resolutions.
LP
Customer Service Representative
LinkedIn Recruiter Post
Manage end - to - end customer orders, coordinate with production and logistics, and ensure timely communication with clients in a medical manufacturing setting.
LP
Customer Service Representative
LinkedIn Recruiter Post
Kelly Services seeks a Customer Service Rep for a medical manufacturer in Markham, ON. Manage order lifecycle, ensure accurate entry, and communicate with customers.
Technical Customer Success Manager responsible for onboarding and supporting clients using Argo platform. Driving value and establishing trusted relationships throughout the customer lifecycle without any specified in - office requirements.