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Customer Service Representative Senior
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Senior Customer Service Representative handling customer inquiries professionally, ensuring proper follow-up and transfer of requests while maintaining client relationships and confidentiality.
Responsibilities
- Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes.
Requirements
- Previous customer service experience; Excellent communication skills; and Ability to handle tasks in a professional manner.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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