Customer Service Representative Senior

Posted via LinkedIn Recruiter (not a company profile)

Posted last week

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About the role

  • Senior Customer Service Representative handling customer inquiries professionally, ensuring proper follow-up and transfer of requests while maintaining client relationships and confidentiality.

Responsibilities

  • Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes.

Requirements

  • Previous customer service experience; Excellent communication skills; and Ability to handle tasks in a professional manner.

Job type

Contractor

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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