Director of People Intelligence and AI Innovation at iA Financial Group. Leading advanced analytics and people intelligence strategy to support executive decision - making.
About the role
- Senior Applied Researcher in AI/ML at PointClickCare, leveraging AI technologies to solve healthcare challenges. Empowering healthcare professionals with advanced solutions and collaboration in a dynamic environment.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications.
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Requirements
- Master's degree or equivalent experience in Computer Science, Math, Physics, Engineering, or a related field, with strong fundamentals in applied Mathematics, statistics, or machine learning.
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Full - Stack AI Engineer developing AI - driven software at Manulife. Focusing on cloud - native systems and intelligent applications leveraging modern AI capabilities.
Part - time contract role for Clinical AI Nurse at PointClickCare. Focus on labeling clinical notes for AI model training with flexible hours.
Senior People Systems & AI Specialist at Docebo transforming HR with AI and automation. Responsible for enhancing People workflows and experiences across the organization.
Senior Engineering Manager leading Automation and AI Team for General Motors. Driving innovative solutions and managing team capabilities to optimize engineering tools and systems.
Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
AI Product Builder at Abnormal Security developing internal AI - powered solutions for operational efficiency. Owning AI transformation strategy and collaborating with executive leadership to drive impact.
Data & Trust Manager driving TELUS’ initiatives for responsible data use and ethical AI implementation. Collaborating across teams to ensure adherence to privacy and data governance standards.
AI Trainer providing native - level Estonian language vetting and QA for specialized AI project. Evaluate, annotate, and validate data to ensure high - quality human - like communication.
Language Alignment & Resource Partner providing native Arabic language QA for AI data project. Reviewing outputs for accuracy and cultural appropriateness while developing resources.