Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
About the role
- Senior Engineering Manager leading Automation and AI Team for General Motors. Driving innovative solutions and managing team capabilities to optimize engineering tools and systems.
Responsibilities
- People leadership, manage established teams with the optimal mix of talent and experience.
- Makes internal and external staffing decisions, supports, and guides individual development of direct reports and their teams, drives performance to deliverables.
- Execution leadership, manage established teams focused on AI, data analytics, simulation, and automation frameworks for hardware, software, and system design and development.
- Develop the vision, product roadmap, and execution plan for the team, working closely with other parts of the organization to ensure strategic alignment focusing on 4 critical pillars: Cloud Infrastructure, Deployment Automation Pipeline, AI Agent Development, Anomaly Detection.
- Set priorities, remove roadblocks, and communicate impacts.
- Foster a culture of innovation by prototyping new data-driven solutions that align with evolving goals and future-proof technology stacks.
- Proactively engaged in the team’s day-to-day work and allocate team tasks reasonably according to project objectives and ensuring delivery according to milestones.
- Provides technical leadership to working team.
- Interacts and collaborates with many teams cross-functionally.
- Leads team on new methods or initiatives without defined procedures.
- Develop team’s capabilities and provide mentorship to team members.
- Insures employees complete all mandatory GM training and any specific training related to functional responsibility.
- Understands & supports employee's career development goals.
- Develops and executes initiatives to improve work team capability and increase work team capacity.
- Develop and manage the team’s travel, training, and indirect budget.
- Keep abreast with industry landscape and tools used in AI and data science to ensure we are using state-of-the-art tools.
- Participate in regular process improvement, management forums, and transformational initiatives.
- Reviews and approves employee work and overtime schedules, expenses, and other work-related data.
- Reviews deliverables and provides candid & constructive feedback.
- Conducts performance interventions when necessary.
- Oversee the use of data analytics and signal processing to analyze simulation output data using techniques such as wavelet transforms and motif discovery.
- Guide the development of custom feature extraction methods for predictive modeling to be utilized in optimizations.
- Implement statistical methods, anomaly detection, and clustering to uncover patterns within large-scale data sets.
- Collaborate with team experts to incorporate physical interpretations of insights and create interactive data visualizations for effective communication.
- Drive the building of machine learning models that can serve as surrogates in simulations.
Requirements
- Bachelor’s degree in software engineering, Computer Engineering, Computer Science, or equivalent majors required.
- Masters Degree preferred.
- 10+ years of hands-on experience in software or tools development.
- 5+ years of people management experience.
- Strong communication, collaboration, and interpersonal skills and ability to work effectively cross functionally.
- Strong team management and people development skills.
- Experience with Automotive SW development process.
- Knowledge of Full-Stack AI Deployment (e.g. scalable ML pipelines (MLOps) using Docker, Kubernetes, FastAPI, cloud services, or other modern toolsets).
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
- GM Vehicle Purchase Plan for you, your family, and friends.
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