Manager leading Prophix’s customer data integration function for finance software. Scaling consultants and engineers while delivering ETL solutions and integration maintenance.
Responsibilities
Lead the integration function within Professional Services end-to-end
Set technical direction and standards for building, maintaining, and handing off integrations
Maintain working knowledge of JavaScript used in DI Studio integration projects
Direct the team’s use of AI coding tools, including Claude Code and Codex
Own the defect lifecycle using Jira and SDLC practices
Document repeatable methods and best practices
Build certification processes for new engineers, consultants, and partners
Lead delivery of ETL solutions connecting customer source systems to Prophix
Own integration maintenance after go-live, including monitoring, troubleshooting, and adaptation
Provide hands-on support for selective customer projects and high-demand periods
Lead and scale a team of 6+ Integration Consultants and Engineers
Allocate resources across projects and manage KPIs for speed, quality, and renewal readiness
Conduct 1:1s, performance reviews, and career development conversations
Meet weekly with Product and Engineering to surface integration challenges and advocate for product changes
Provide integration subject matter expertise during the sales process
Collaborate with Customer Success to identify renewal-risk signals
Requirements
5+ years leading technical teams that build and maintain software integrations
Experience with ETL solutions, data imports, data transformations, and data modeling
Hands-on experience with SQL and data automation in an integration context
Hands-on experience connecting systems through Cloud APIs
Knowledge of middleware platforms such as SnapLogic, Boomi, or MuleSoft
Working knowledge of common ERP systems, key tables, and data structures
Working knowledge of JavaScript sufficient to read, troubleshoot, and support integration code
Experience directing teams’ use of AI coding tools such as Claude Code or Codex
Experience managing defect and bug-tracking processes using tools such as Jira
Familiarity with SDLC practices for triage, prioritization, and resolution
Must be legally entitled to work in Canada
Must be able to travel internationally and hold a valid passport
Benefits
Comprehensive health, dental, vision, and mental-health coverage
Retirement savings with employer contributions
Parental leave top-up
Annual wellness allowance
Generous paid time off including vacation and sick time
Education assistance and tuition reimbursement
Social events, team activities, and opportunities to build community
Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
Quarterly Town Halls and Kickoffs
Accessibility accommodations throughout the hiring process
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