Onboarding Specialist guiding Canadian small businesses through payroll setup, compliance, training, and first payroll runs. Improving onboarding for Wagepoint’s payroll software customers.
About the role
- Onboarding Specialist guiding new hires through documentation, tools, and HR processes. Supporting a seamless remote onboarding experience and improving operational efficiency.
Responsibilities
- Welcome and support new hires during their onboarding journey
- Organize onboarding forms, documents, schedules, and essential information
- Maintain communication with new hires via email, chat, and virtual meetings
- Aid new employees in understanding company policies, tools, and procedures
- Monitor onboarding progress and follow up on any outstanding items
- Collaborate with HR, recruiting, IT, and other departments as necessary
- Ensure accurate and updated records of the onboarding process
- Identify and proactively resolve any onboarding issues
- Provide a friendly and professional experience throughout the onboarding phase
- Suggest improvements to enhance the efficiency of the onboarding experience
Requirements
- Excellent written and verbal communication skills
- Strong organizational abilities and attention to detail
- Comfortable working independently in a remote setting
- Basic computer skills, including familiarity with Google Workspace or Microsoft Office
- Capacity to manage multiple tasks and adhere to deadlines
- Previous experience in administration, customer service, HR, recruiting, or onboarding is advantageous but not mandatory
Benefits
- Completely remote work environment
- Flexible work schedule
- Collaborative atmosphere among remote team members
- Comprehensive training and support
- Opportunity to gain experience in human resources and operations
- Potential for career advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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