Member Experience Consultant developing member education and communication solutions at Sun Life. Focuses on enhancing client engagement and corporate goals through effective strategies and relationships.
RB
Banking Advisor – Bilingual: English, Russian, Cantonese, Mandarin, Farsi, Korean
Posted yesterday
About the role
- Banking Advisor engaging clients in everyday banking and investment needs. Collaborating with RBC partners to enhance client satisfaction and loyalty.
Responsibilities
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
- Respond to client-initiated contact, assisting them with a full range of financial transactions
- Actively listen and engage clients in conversation to further understand their individual needs
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
Requirements
- Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) or willingness to obtain it within your training period
- Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Availability to work all open business hours
- Fluent in Russian, Cantonese, Mandarin, Farsi or Korean
Benefits
- A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
- Continued opportunities for career advancement
- World-class sales training, coaching, and development opportunities
- Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
- Opportunity to achieve great success and grow your career with RBC
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Technical Consultant managing product inquiries via calls and emails for Napoleon. Requires technical understanding of grill functionality and customer service experience.
Patient Care Navigator responsible for patient enrollments and service coordination at Sentrex Health Solutions. Empowering connection between patients and healthcare teams for optimal treatment access.
Bilingual Renewals Advisor in a fintech company establishing customer relationships for residential mortgage renewals. Responsible for customer retention and best - in - class service delivery in a hybrid role.
BDC Representative at Optimy.ai converting leads into appointments for automotive dealerships. Engaging customers through AI technology and ensuring a positive sales experience.
Senior Manager in Workforce Transformation at PwC, delivering comprehensive support on organizational design and change management initiatives. Partnering with clients to drive meaningful outcomes and empowering development of future leaders.
Senior Manager leading large - scale change management engagements for clients in Workforce Transformation. Driving organizational effectiveness through innovative solutions and skilled collaboration.
Bilingual Patient Care Specialist at Apollo Applied Research supporting patients in their medical cannabis journey. Facilitating assessments and fostering patient education with compassion and understanding.
Bilingual Field Case Manager at Cencora reviewing patient status and preparing authorization petitions. Assisting in therapeutic administration and coordinating patient services remotely.
Digital Investing Premium Advisor offering investment advice focusing on client satisfaction while working remotely from BMO. Building client relationships and managing investment portfolios with a strong emphasis on financial services expertise.