Arabic localization operations specialist supporting product localization and growth initiatives at BingX, a global cryptocurrency exchange. Researching Arabic - speaking markets, competitors, trends, and regulatory developments.
About the role
- French-to-English medical translator translating insurance and medical documentation for RBC Life & Health Claims teams. Supporting accurate, confidential claims communication across Ontario and Quebec.
Responsibilities
- Translate medical and insurance documentation from French to English for Life & Health Claims adjudicators and clinical teams
- Ensure accuracy and compliance with clinical terminology standards
- Maintain translation quality through selective revision audits and identify continuous improvement opportunities
- Meet departmental service level agreements and tight turnaround times while maintaining quality
- Research, document, and communicate medical terminology to build a comprehensive team glossary
- Ensure consistent translation across all claims
- Adhere to RBCI privacy and confidentiality procedures when handling sensitive client information
- Optimize in-house terminology databases, reference materials, and information technology tools
- Collaborate with peers and stakeholders to update translation procedures and identify process improvements
- Enhance partner and client experience through effective communication and strong working relationships
Requirements
- Post-secondary degree in Translation, Linguistics, or equivalent related professional experience
- Minimum 2 years of professional medical and/or insurance translation experience with documented track record
- Bilingualism in English and French required
- Fluency in French and English, written and spoken
- Exceptional attention to detail and ability to identify inconsistencies and terminology issues
- Ability to work effectively under pressure with tight deadlines while maintaining quality
- Demonstrated ability to work collaboratively and deliver exceptional client experience
- Proficiency in Microsoft Office tools: Word, Excel, PowerPoint, SharePoint
- Experience with translation management systems or medical terminology databases preferred
- Familiarity with claims adjudication processes or insurance industry terminology preferred
- Knowledge of disability claims, rehabilitation terminology, or workers’ compensation processes preferred
- Strong analytical thinking and results-driven approach
- Ability to quickly learn software applications
- Ability to adhere to privacy and confidentiality procedures when handling sensitive client information
Benefits
- A Total Rewards program, competitive pay and high-earning potential
- Flexible work/life balance options
- All the tools, training, and team support you need to grow your business and career
- Sophisticated RBCI software tools to boost your productivity
- Discretionary variable compensation program with potential to increase total compensation
- Inclusive workplace based on respect, belonging and opportunity for all
- Employee volunteer activities and community initiatives
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