French - to - English medical translator translating insurance and medical documentation for RBC Life & Health Claims teams. Supporting accurate, confidential claims communication across Ontario and Quebec.
About the role
- Remote Interpreter at Future Group providing Over-the-Phone and Video Remote interpretation services. Seeking experienced interpreters to facilitate communication in healthcare and medical industries.
Responsibilities
- Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
- Be always prepared to take notes during a call.
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
- Rendering all messages accurately and completely, without adding, omitting, or substituting.
- Provide the highest level of customer service during interpreting.
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
- Applying standards of practice.
- Go into internal professional training.
- Be eager to get new professional certifications.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
Requirements
- Fluent in source language (English) and Native in target language 'Ukrainian'.
- 1+ years of over the telephone interpretation experience in a well-known interpretation company.
- Good knowledge of medical terminology.
- Awareness in legal terminology is a plus.
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
- High school diploma in your native language.
- High emotional intelligence and tolerance to different cultures.
- High level of communication, listening, note-taking, and memory retention skills.
Benefits
- Fully remote position with a clear schedule.
- Full-time or part-time position (business and weekend hours).
- Immediate availability to start working after onboarding.
- Internal Certified training.
- Monthly fee payments.
- Contract type of employment.
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