Remote Interpreter at Future Group providing Over-the-Phone and Video Remote interpretation services. Seeking experienced interpreters to facilitate communication in healthcare and medical industries.
Responsibilities
Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
Be always prepared to take notes during a call.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Rendering all messages accurately and completely, without adding, omitting, or substituting.
Provide the highest level of customer service during interpreting.
Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
Applying standards of practice.
Go into internal professional training.
Be eager to get new professional certifications.
Communicate and report to your team leader.
Comply with dress code requirements for video remote interpreting.
Requirements
Fluent in source language (English) and Native in target language 'Ukrainian'.
1+ years of over the telephone interpretation experience in a well-known interpretation company.
Good knowledge of medical terminology.
Awareness in legal terminology is a plus.
International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
High school diploma in your native language.
High emotional intelligence and tolerance to different cultures.
High level of communication, listening, note-taking, and memory retention skills.
Benefits
Fully remote position with a clear schedule.
Full-time or part-time position (business and weekend hours).
Immediate availability to start working after onboarding.
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