French - to - English medical translator translating insurance and medical documentation for RBC Life & Health Claims teams. Supporting accurate, confidential claims communication across Ontario and Quebec.
About the role
- Remote OPI/VRI Interpreter for healthcare calls requiring fluency in Ukrainian and English. Engage in professional communication, maintain standards and facilitate interpretation across various sectors.
Responsibilities
- Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
- Be always prepared to take notes during a call.
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
- Rendering all messages accurately and completely, without adding, omitting, or substituting.
- Provide the highest level of customer service during interpreting.
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
- Applying standards of practice.
- Go into internal professional training.
- Be eager to get new professional certifications.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
Requirements
- Fluent in source language (English) and Native in target language "Ukrainian"
- 1+ years of over the telephone interpretation experience in a well-known interpretation company
- Good knowledge of medical terminology
- Awareness in legal terminology is a plus
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.)
- High school diploma in your native language
- High emotional intelligence and tolerance to different cultures
- High level of communication, listening, note-taking, and memory retention skills.
Benefits
- Fully remote position with a clear schedule
- Internal Certified training
- Monthly fee payments
- Contract type of employment
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