Reimbursement Specialist in Cencora supporting patients and providers in rare diseases. Engage in funding processes and communicate effectively in a bilingual healthcare setting.
Responsibilities
Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects
Demonstrate in depth knowledge of rare disease program offerings
Exhibit in depth knowledge of public/private and federal funding mechanisms
Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
Coordinate cases with insurance companies, physician’s offices and healthcare professionals
Navigate through the complex lobbying process to obtain prescription drug coverage and reimbursement
Coordinate documents, submissions and all related paperwork to insurance companies
Responsible to report all Adverse Events to the assigned units/departments
Assigned other duties and tasks as required
Requirements
Minimum of 3 years’ experience in the pharmaceutical, insurance or healthcare-related industries
Previous experience in reimbursement
Knowledge of public, private and federal reimbursement is required
Minimum of three (3) years’ experience in a Customer Service setting
Professional / courteous / efficient telephone manner
Strong proficiency in Microsoft applications (Outlook, Word, Excel)
Proven ability to organize time, set priorities and multi-task
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Attention to detail
Bilingualism, French/English is required
Benefits
medical, dental, and vision care
comprehensive suite of benefits focusing on wellness
support for working families including backup dependent care and adoption assistance
professional development resources and training programs
Bilingual Reimbursement Specialist guiding Canadian diabetes patients through insurance and prior authorization for Insulet’s Omnipod system. Processing claims and coordinating with payers, providers, and commercial teams.
Bilingual service scheduling agent booking Geek Squad field - service appointments and handling customer inquiries. Supporting Best Buy customers through phone and chat while recording service information.
Freelance contributor recording natural English conversations for Perle’s AI training data. Using Chinese - language background and natural accents to improve inclusive speech technology.
Freelance contributor recording natural English conversations for Perle’s AI speech technology. Flexible remote work for Chinese - first - language speakers worldwide.
Social Impact Specialist building stakeholder relationships and community capacity for climate adaptation across Canada. Advancing Intact partnerships, employee engagement, and resilience strategy.
Bilingual caseworker managing patient - support cases, calls, and compliance for Cencora’s Canadian pharmaceutical services. Documenting activities, reporting adverse events, and supporting healthcare stakeholders.
Delivery Manager leading SAP Business One implementation teams at Vision33, a global cloud ERP and business transformation partner. Owning delivery performance, people leadership, and commercial outcomes across Eastern Canada.
Bilingual Nurse Case Manager supporting patients, providers, and medication access for Cencora’s Innomar Strategies pharmaceutical services. Coordinating case management, therapy funding, adherence, and treatment logistics.
Bilingual Document Specialist creating accurate Group Benefits contracts and handbooks for Sun Life Canada. Partnering across teams to translate plan designs into customer - ready documents.