Senior Manager leading AI - powered customer - service deployments and engagement managers at Replicant. Growing enterprise accounts while shaping delivery standards, product strategy, and market positioning.
RE
Replicant
Currently Hiring
About the company
Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way we interact with the world, starting with customer service.
As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.
Replicant’s AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7.
Replicant is serving some of the largest contact centers in the Fortune 100 and growing rapidly.
A bit more about Replicant:
• Named Forbes’ top 50 AI firms to watch in 2021
• Voted top 50 most promising startups by The Information
• Raised $78M in Series B financing led by Stripes
• We are serving some of the largest contact centers in the Fortune 100 and are just getting started….
Interested? Check out our open roles at https://jobs.lever.co/replicant
Open jobs
Browse and apply for open jobs at Replicant.
3 jobs found
Senior SDET improving quality for Replicant’s voice AI customer - service platform. Building AI - driven testing, automation frameworks, analytics, and CI/CD quality gates for scalable releases.
Engineering Manager leading Product Engineering squads for Replicant’s autonomous AI contact - center platform. Building teams, improving AI - native delivery, and driving reliable customer outcomes.