Learning technical editor improving Nokia’s global connectivity training content. Editing courses and exams, standardizing materials, and supporting publication processes.
About the role
- Technical Content Specialist creating clear documentation for Rocscience’s geotechnical engineering software. Managing CMS content, HTML, accessibility, and technical collaboration in Toronto.
Responsibilities
- Create, organize, maintain, and publish technical documentation across Rocscience products and services
- Write and copy-edit documentation pages, tutorials, and verification/theory manuals
- Edit, update, and publish content using the CMS
- Manage documentation requests through Azure DevOps
- Edit and review HTML content, including font styles, lists, links, and images
- Ensure documentation complies with WCAG and provincial accessibility guidelines (AODA)
- Align documentation with Rocscience’s Branding Guidelines and Style Guide and update materials as branding evolves
- Create, organize, and maintain digital media libraries of User Guide assets
- Collaborate with Quality Assurance and developers to keep documentation current with software releases
- Collaborate with subject matter experts, including geotechnical engineers, to ensure technical accuracy and clarity
- Take software screenshots for documentation figures and tutorial instructions and create simple thumbnail images
- Work with UI/UX, Design, and Web Development teams on website content ideas and solutions
Requirements
- Exceptional English writing and editing skills
- Basic to intermediate understanding of HTML
- Experience working with a content management system such as WordPress or Craft
- Experience writing and editing technical content in a professional capacity
- Exceptional attention to detail
- Good time management skills and ability to coordinate competing priorities
- Ability to work independently
- Ability to solve problems and learn new software programs quickly
- General understanding of SEO
- General understanding of the software development process
- Familiarity with Azure DevOps or other sprint management tools
- Experience using style guides such as The Canadian Press Stylebook
- Educational background in Communications, Journalism, Technical Writing, Digital Marketing, or another relevant field
- Experience in engineering, software development, or geomechanics is an asset
- Experience using Adobe Creative Suite is an asset
Benefits
- Annual bonus
- Three weeks of vacation
- Health benefits
- Monday through Thursday in the office, with Fridays working from home
- Brand-new office in downtown Toronto, steps from King subway station
- Inclusive and accessible workplace
- Reasonable accommodations during recruitment or selection, where required
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