Staff infrastructure engineer building Mercury’s fintech services platform, service ecosystem, and Kubernetes deployment standards. Improving observability, operational safety, and scalable infrastructure adoption across engineering teams.
About the role
- Founding leader of Platform Engineering at Rootly, shaping reliable incident management infrastructure. Building and leading teams to ensure high performance and operational maturity in a fast-growing environment.
Responsibilities
- Own the vision, strategy, and roadmap for Rootly’s infrastructure and developer platform
- Build and lead a high performing Platform Engineering organization that may include SRE, infrastructure, DevEx, and internal tooling
- Establish a culture where reliability, performance, and developer experience are non negotiables
- Act like an owner, spotting problems early, mobilizing teams, and driving solutions from concept to completion
- Architect a highly available, redundant, and scalable infrastructure foundation
- Lead capacity planning, cost management, performance tuning, and long term infrastructure scaling
- Drive operational maturity through infrastructure as code, declarative infrastructure, configuration management, and repeatable automation
- Enable product engineers to move extremely quickly by optimizing local dev environments, ephemeral cloud environments, fast CI and CD, and reliable canaries
- Provide tooling that abstracts infrastructure complexity and removes friction from development
- Ensure every engineer can ship confidently, frequently, and safely
- Own platform wide SLOs, SLIs, and error budgets and use them to drive prioritization
- Oversee observability tooling, monitoring, alerting, and incident response processes
- Partner with product engineering teams to ensure services meet reliability and performance goals and to improve runbooks and postmortems
- Drive high quality execution with urgency while balancing long term bets with tactical wins
- Raise the bar and inspire engineers to think bigger, move faster, and deliver exceptional results
- Collaborate closely with Product, Engineering, and leadership to align platform investments with company strategy
- Recruit, mentor, and develop top tier platform engineers and create a culture of excellence
Requirements
- 10+ years in platform, infrastructure, SRE, or DevOps roles, with increasing leadership responsibility
- Experience leading platform or SRE teams, including hiring, mentoring, and building culture
- Deep expertise with cloud infrastructure, AWS preferred, distributed systems, scaling, and redundancy
- Proven experience designing or operating high scale production systems and delivering operational maturity
- Strong background in observability, performance tuning, and scaling strategies
- Comfortable writing production grade software to solve infrastructure problems, Ruby or Go is a plus
- Strong architectural judgement and systems thinking that anticipates scaling pain before it becomes real.
Benefits
- Competitive compensation and early equity in a fast-growing, venture-backed company.
- Comprehensive medical, dental, and vision coverage.
- 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
- $500 stipend for home office setup.
- A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.
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