Staff infrastructure engineer building Mercury’s fintech services platform, service ecosystem, and Kubernetes deployment standards. Improving observability, operational safety, and scalable infrastructure adoption across engineering teams.
About the role
- Senior Platform Engineer at Rootly building infrastructure for incident management and enhancing system reliability. Collaborate with product teams to drive performance and scalability of services in a high-impact environment.
Responsibilities
- Embed with product teams to enhance observability, reliability, and performance of their services.
- Own our CI/CD pipelines, observability tooling, monitoring systems, and incident response processes.
- Build tools and automation to eliminate manual toil, improve engineering velocity and developer experience, and improve system reliability.
- Collaborate deeply across engineering to understand systems at the code level and surface cross-cutting reliability, performance, and scaling concerns early.
- Architect and scale our infrastructure, ensuring best-in-class performance, availability, and operational excellence.
- Drive capacity planning efforts to ensure our infrastructure is resilient and scalable as we grow.
- Define and manage SLOs and error budgets in partnership with Engineering teams who own production services.
- Act as a strong voice for reliability, performance, and scalability across the engineering organization.
Requirements
- 5+ years of experience in an SRE, Platform, DevOps, or Infrastructure Engineering role.
- 5+ years of experience writing software in a production environment.
- Strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices.
- Strong understanding of observability, performance tuning, and scaling strategies.
- Deep familiarity with incident response, monitoring, and CI/CD systems.
- Hands-on experience supporting web or RPC services at meaningful scale.
- You write code to solve infrastructure problems—not shell scripts alone, but production-grade software.
Benefits
- Competitive compensation and early equity in a fast-growing, venture-backed company.
- Comprehensive medical, dental, and vision coverage.
- 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge.
- $500 stipend for home office setup.
- A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.
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