Senior Readiness Designer shaping executive presentations and visual storytelling for Salesforce’s Agentforce and Data 360 customer-success teams. Translating complex technical and business information into compelling narratives.
Responsibilities
Own executive presentation design and storytelling for Agentforce & Data 360 Customer Success across MBRs, Pulse, leadership reviews, customer conversations, events, and other high-visibility moments
Transform customer insights, technical concepts, business results, data, and strategy into clear narratives
Partner with senior leaders to understand audiences, messages, and desired outcomes
Drive end-to-end content readiness from gathering inputs and shaping storylines through design, refinement, and final delivery
Create a consistent visual and storytelling system across the organization
Build scalable templates and frameworks for recurring communications
Showcase customer impact and the role Customer Success plays in outcomes
Partner with Customer Success, Product, Engineering, Data, Marketing, and other teams
Support internal identity, major launches, events, and special initiatives
Explore creative and AI-enabled approaches using Agentforce, Slack AI, and other internal tools
Requirements
8+ years in presentation design, visual storytelling, communications design, or a comparable discipline
Portfolio demonstrating exceptional visual storytelling and executive-grade presentation design
Ability to turn complex or technical information into simple, compelling narratives for senior audiences
Direct experience creating high-visibility presentations for executives, customers, or other senior audiences
Strong command of Google Slides, PowerPoint, Figma, and/or Adobe Creative Cloud
Strong understanding of information hierarchy, layout, typography, data visualization, and brand systems
Ability to work directly with senior leaders and navigate fast-moving, ambiguous environments
Strong business judgment
Highly collaborative and detail-oriented
Comfortable owning work end-to-end
Benefits
Salesforce benefits and resources supporting balance and well-being
AI agents to accelerate impact
Reasonable accommodation during the application or recruiting process
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