Senior Readiness Designer

Posted 18 hours ago

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About the role

  • Senior Readiness Designer shaping executive presentations and visual storytelling for Salesforce’s Agentforce and Data 360 customer-success teams. Translating complex technical and business information into compelling narratives.

Responsibilities

  • Own executive presentation design and storytelling for Agentforce & Data 360 Customer Success across MBRs, Pulse, leadership reviews, customer conversations, events, and other high-visibility moments
  • Transform customer insights, technical concepts, business results, data, and strategy into clear narratives
  • Partner with senior leaders to understand audiences, messages, and desired outcomes
  • Drive end-to-end content readiness from gathering inputs and shaping storylines through design, refinement, and final delivery
  • Create a consistent visual and storytelling system across the organization
  • Build scalable templates and frameworks for recurring communications
  • Showcase customer impact and the role Customer Success plays in outcomes
  • Partner with Customer Success, Product, Engineering, Data, Marketing, and other teams
  • Support internal identity, major launches, events, and special initiatives
  • Explore creative and AI-enabled approaches using Agentforce, Slack AI, and other internal tools

Requirements

  • 8+ years in presentation design, visual storytelling, communications design, or a comparable discipline
  • Portfolio demonstrating exceptional visual storytelling and executive-grade presentation design
  • Ability to turn complex or technical information into simple, compelling narratives for senior audiences
  • Direct experience creating high-visibility presentations for executives, customers, or other senior audiences
  • Strong command of Google Slides, PowerPoint, Figma, and/or Adobe Creative Cloud
  • Strong understanding of information hierarchy, layout, typography, data visualization, and brand systems
  • Ability to work directly with senior leaders and navigate fast-moving, ambiguous environments
  • Strong business judgment
  • Highly collaborative and detail-oriented
  • Comfortable owning work end-to-end

Benefits

  • Salesforce benefits and resources supporting balance and well-being
  • AI agents to accelerate impact
  • Reasonable accommodation during the application or recruiting process
  • Equal opportunity and non-discrimination policies
  • Equitable compensation practices

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$92,600 - CA$127,300 per year

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

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