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About the role

  • Business Systems Analyst improving processes and data insights for The Salvation Army in Canada. Collaborating with teams to support effective decision-making and operational efficiency.

Responsibilities

  • Evaluate business processes to identify requirements, uncover improvement opportunities, and implement effective solutions
  • Analyze and interpret data from multiple sources to provide meaningful insights that support decision-making
  • Improve operational efficiency by recommending new processes, tools, and techniques for teams and functions
  • Coordinate user acceptance testing to ensure solutions meet business needs and quality standards
  • Develop and document clear business requirements, processes, reports, and actionable recommendations
  • Communicate analysis results, insights, and plans effectively to cross-functional teams, leadership, and management
  • Support stakeholders by explaining implications of options and decisions and enabling informed choices
  • Build strong stakeholder relationships by gathering input, providing regular updates, and delivering concise, useful reports

Requirements

  • Bachelor’s degree in Business Studies, Business Administration, Management, Information Technology or relevant graduate qualifications including CBAP certification
  • Six Sigma / Lean certification
  • 7 – 10 years hands on experience performing business analyst functions in complex organizations
  • Experience with Agile delivery practices; experience with backlog/user story management tools (e.g., Azure DevOps) is an asset
  • Clear and pragmatic communication skills, with the ability to simplify complex problems and solutions
  • Strong business analysis documentation skills, including processes, procedures, and requirements
  • Relationship-building skills, enabling quick development of trust with project sponsors and stakeholders
  • Time management and prioritization skills to balance multiple tasks and meet deadlines
  • Organizational and planning skills to manage schedules and deliver on commitments
  • Team collaboration skills to work effectively within cross-functional environments

Benefits

  • Health and dental benefits
  • Paid vacation and sick time
  • RRSP’s
  • Opportunities for professional development and career advancement

Job type

Full Time

Experience level

SeniorLead

Salary

CA$81,170 - CA$121,755 per year

Degree requirement

Bachelor's Degree

Tech skills

Azure

Location requirements

RemoteCanada

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