Chief Technology Officer driving AI - first architecture, agentic engineering, and distributed team execution at Toptal. Owning technical strategy, hiring, platform reliability, and production AI outcomes.
About the role
- CTIO leading enterprise technology, cybersecurity, data and digital strategy for The Salvation Army Canada and Bermuda. Guiding transformation, resilience, investments, vendors and responsible AI governance.
Responsibilities
- Provide enterprise leadership and strategic direction for technology, information systems, data, cybersecurity and digital capabilities across The Salvation Army Canada and Bermuda Territory
- Ensure technology strategy and investment support the organization’s mission, strategic priorities and operational needs
- Lead technology, cybersecurity and resilience, enterprise systems, data and digital capability, technology operations, vendor partnerships, financial stewardship and development of the technology function
- Build and lead a high-performing technology leadership team with clear accountability, service-oriented culture, succession and workforce planning
- Advise senior leadership by translating complex technology, cybersecurity, data and digital issues into organizational choices, risks, opportunities and investment decisions
- Lead organizational change associated with technology transformation
- Develop and execute a multi-year enterprise technology strategy
- Stabilize and simplify the technology environment and improve reliability, integration, interoperability and adoption
- Establish technology roadmaps, portfolio governance and investment prioritization
- Oversee technology projects and investment portfolios, ensuring governance, stakeholder engagement and benefits realization
- Provide executive oversight of cybersecurity, information security, privacy, technology risk and resilience
- Maintain disaster recovery, business continuity and technology resilience capabilities
- Ensure reliable, secure, responsive and cost-effective delivery of enterprise applications, infrastructure, networks, cloud services, end-user technology and service management
- Maintain enterprise technology architecture supporting integration, scalability and security
- Lead technology operating and capital budgets and multi-year investment planning
- Oversee business cases, cost-benefit analysis and benefits realization for significant technology investments
- Establish sourcing strategies and lead strategic vendor relationships, contract performance and commercial negotiations
- Lead enterprise data strategy, governance, stewardship, quality, analytics and reporting
- Establish and oversee responsible AI and automation governance
- Establish governance and performance measures for technology value, data maturity, digital adoption and AI readiness
Requirements
- Demonstrated alignment with and ability to authentically lead within The Salvation Army’s mission, values and Christian foundations
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering or a related discipline is required
- An equivalent combination of education and significant relevant executive experience may be considered
- Significant progressive leadership experience in technology, information systems, digital or related discipline, including substantial senior executive or enterprise leadership experience
- Demonstrated success developing and executing enterprise technology strategies and leading transformation or modernization
- Experience leading technology within a large, complex, multi-site and/or geographically dispersed organization
- Broad executive-level understanding of enterprise applications, infrastructure, cloud, cybersecurity, data, integration, digital capability and technology operations
- Demonstrated experience overseeing cybersecurity, technology risk, resilience and business continuity
- Experience with enterprise data governance, analytics and emerging technologies, including artificial intelligence
- Significant experience managing technology budgets, investment decisions, strategic vendors and major contracts
- Proven success in building and developing high-performing leadership teams
- Demonstrated experience leading complex organizational change and influencing senior stakeholders
- Demonstrated experience advising executive leadership and governance bodies on technology strategy, investment, cybersecurity, risk and organizational implications
- Demonstrated experience establishing or maturing enterprise data strategies, data governance, analytics capability and information management practices across a complex organization
- Experience reviewing, governing and deploying artificial intelligence or advanced automation capabilities with appropriate attention to ethics, privacy, cybersecurity, risk, adoption, benefits realization and operational readiness
- Strong executive judgment and ability to prioritize competing demands
- Strong business, financial and commercial acumen, including technology investment, vendor management and benefits realization
- Data-driven and digitally fluent executive capable of guiding responsible AI and automation adoption with appropriate governance and human oversight
Benefits
- Reasonable accommodation upon request
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