Freelance contributor recording natural English conversations for Perle’s AI training data. Using Chinese - language background and natural accents to improve inclusive speech technology.
About the role
- Coordinator managing bilingual insurance applications and ensuring data is complete and accurate for Securian Canada. Engaging with clients and ensuring effective information management in a fast-paced environment.
Responsibilities
- Perform data entry and verification for insurance applications
- Make outbound phone calls and written communications (emails and letters) to applicants and financial institutions to obtain missing documents or information ("incomplete files")
- Contact clients to schedule telephone underwriting interviews
- Manage these interactions to provide accurate and helpful information while delivering high-quality customer service
- Monitor, update, and produce reports related to data
- Add additional requirements and follow up with clients, external partners, and other departments within banks or financial institutions
- Conduct information research and ensure relevant data is transmitted to the appropriate stakeholders
- Perform any other required administrative tasks
Requirements
- 1–2 years of experience in data entry and customer service required
- Excellent command of French and English, both spoken and written, to communicate with clients in different regions
- Post-secondary education is an asset
- Excellent communication skills
- Strong typing skills and good proficiency with computer tools (Windows, Microsoft Office)
- Ability to be flexible and adapt to fluctuations in workload
- Enthusiastic attitude and proactive mindset
- Strong organizational skills and ability to prioritize tasks
- Ability to work effectively as part of a team
- Good problem-solving skills
- General knowledge of medical terminology is an asset
- Previous experience in an office environment or in telephone-based work is an asset
Benefits
- Flexible work arrangements with monthly financial allowances to support your work-life balance
- A generous amount of paid time off at hire, plus additional days off for each year of service
- One paid volunteer day so you can dedicate time to a cause you care about
- Paid personal and wellness days to support your overall well-being
- Education assistance of up to $3,500 per year (with manager approval)
- Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help cover a wide range of wellness services that matter to you
- Up to 14% combined contributions to the RRSP matching plan
- Maternity/parental leave for families
- Additional benefits and programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Freelance contributor recording natural English conversations for Perle’s AI speech technology. Flexible remote work for Chinese - first - language speakers worldwide.
Social Impact Specialist building stakeholder relationships and community capacity for climate adaptation across Canada. Advancing Intact partnerships, employee engagement, and resilience strategy.
Bilingual caseworker managing patient - support cases, calls, and compliance for Cencora’s Canadian pharmaceutical services. Documenting activities, reporting adverse events, and supporting healthcare stakeholders.
Delivery Manager leading SAP Business One implementation teams at Vision33, a global cloud ERP and business transformation partner. Owning delivery performance, people leadership, and commercial outcomes across Eastern Canada.
Bilingual Nurse Case Manager supporting patients, providers, and medication access for Cencora’s Innomar Strategies pharmaceutical services. Coordinating case management, therapy funding, adherence, and treatment logistics.
Bilingual Document Specialist creating accurate Group Benefits contracts and handbooks for Sun Life Canada. Partnering across teams to translate plan designs into customer - ready documents.
Bilingual BDC Representative converting inbound and outbound automotive dealership leads for Optimy.ai. Securing qualified Sales and Service appointments through AI - assisted customer engagement.
Remote bilingual Dealer Experience Advisor supporting orders, shipping, inquiries, and portals. Serving dealers for Napoleon, a Canadian home - comfort products manufacturer.
Bilingual French Mental Health Care Coordinator coordinating EFAP counselling and support services for Homewood Health, Canada’s mental health and addiction treatment provider. Conducting intake screening, risk assessments, referrals, and safety planning.