Engineering Manager, Services

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About the role

  • Engineering Manager leading backend services, APIs, and distributed systems for Slice’s technology platform supporting local pizzerias. Building high-performing teams and improving customer and engineering outcomes.

Responsibilities

  • Identify the problems most worth solving with Product, Design, Data, and Operations.
  • Define success through measurable value for pizzerias, customers, and the business.
  • Guide architecture and engineering decisions across owned services.
  • Balance speed, reliability, simplicity, and long-term system health.
  • Give engineers context, clear decision boundaries, and meaningful ownership.
  • Remove blockers and work across boundaries to find paths forward.
  • Improve execution standards, reduce ceremony, make risk visible, and build lightweight mechanisms for focus and learning.
  • Use customer feedback, product data, incidents, and operational metrics to evaluate decisions.
  • Hire, retain, coach, and develop engineers; recognize future leaders and address underperformance.
  • Build relationships with engineering, product, and business leaders and influence through judgment and results.
  • Surface disagreement directly, resolve it constructively, and optimize for Slice and its customers.
  • Report to an Engineering Director and collaborate with managers and technical leaders.

Requirements

  • Experience building and operating customer-facing software or platforms.
  • Experience managing high-performing engineering teams.
  • Strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.
  • Experience with Python, Go, Ruby, or comparable backend technologies.
  • A record of improving both customer outcomes and engineering effectiveness.
  • Ability to turn complex, ambiguous problems into clear direction.
  • Founder-minded approach: resourceful, decisive, intellectually curious, and unwilling to wait for perfect conditions.
  • Strong instincts for leverage—knowing when to move quickly and when deeper investment is necessary.
  • Courage to challenge weak thinking, including your own.
  • Clear, direct communication across technical and non-technical audiences.
  • Low ego, high standards, and a strong sense of personal accountability.

Benefits

  • Medical, dental, and vision plans.
  • Flexible working hours.
  • Generous time-off policies.
  • Employee well-being allowance for eligible employees.
  • Market-leading maternity and paternity schemes.

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$150,000 - CA$175,000 per year

Degree requirement

No Education Requirement

Tech skills

CloudDistributed SystemsPythonRubyGo

Location requirements

RemoteCanada

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