The AI copilot for transactional lawyers, used by 3,000 legal teams to review 1 million+ contracts per year.

Spellbook

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sales-operations-manager

Spellbook is an AI-powered contract management and automation platform that helps legal teams and law firms review, draft, compare and manage contracts end-to-end. The product provides AI contract review (redlines and risk flags), drafting from precedents or from scratch, market-comparisons, an AI assistant for multi-document workflows, and searchable indexed contract storage. It integrates with tools where deals start (email, Slack, Salesforce) and works directly inside Word. Spellbook emphasizes security and privacy (Zero Data Retention agreements, SOC 2 Type II compliance) and is positioned for in-house legal teams and law firms, claiming adoption by 4,500+ teams across 80+ countries and acceleration of over 10 million contracts.

• Coordinate the end-to-end sales onboarding program, including scheduling sessions, managing materials, and tracking progress
• Train new hires on core sales processes, product knowledge, and messaging
• Maintain and improve onboarding documentation, training flow, and enablement content
• Track onboarding completion and identify gaps or improvement opportunities
• Coordinate recurring training sessions across Sales, Product, and Marketing
• Manage the enablement calendar and ensure training is delivered on time
• Maintain the sales enablement knowledge base/LMS and keep documentation current
• Gather feedback from representatives and leaders to improve training quality and effectiveness
• Partner with Product Marketing to translate product updates and launches into sales enablement
• Coordinate launch readiness activities, including live trainings, written briefs, battlecards, FAQs, and talk tracks
• Track training completion and readiness for major product releases
• Ensure sales teams understand messaging, positioning, ideal customer profiles, and competitive differentiation
• Organize enablement tools, content repositories, and onboarding assets
• Track engagement with training content and identify areas requiring additional support
• Assist with surveys, certifications, and assessments
• Support documentation of sales processes and best practices
• Report to the Director of Legal Solutions

Sales Enablement Manager

Sales Enablement Manager coordinating onboarding, training, and product-launch readiness for Spellbook’s AI copilot serving transactional lawyers.

engineering-manager

• Lead a small team building AI products for legal professionals
• Work with product, design, and customer-facing teams to identify important customer problems and decide what to build
• Develop understanding of how legal professionals use Spellbook through customer conversations, product data, and direct observation
• Set technical direction and prioritize work based on customer impact, business value, technical risk, and long-term platform leverage
• Lead delivery and take responsibility for quality, reliability, and results
• Prototype, contribute to architecture and implementation, and review critical code and designs
• Test and adopt coding-agent and automation practices that improve speed or quality
• Define standards for reviewing, testing, evaluating, and operating software produced by engineers and agents
• Help engineers improve technical judgment, product thinking, and effective use of AI
• Contribute to Spellbook’s engineering strategy as AI changes software development

Software Engineering Manager

Engineering Manager leading a small team building Spellbook’s AI copilot for transactional lawyers. Driving technical direction, product delivery, and effective use of coding agents.

• Lead technical projects from inception to launch
• Work with cross-functional stakeholders to prioritize and solve customer pain points
• Define technical vision for managed teams and build alignment on complex issues
• Manage up to 8 software engineers across projects
• Provide coaching, mentorship, feedback, and performance management
• Conduct annual performance reviews and 1:1 meetings with direct reports
• Design, architect, and implement new Spellbook application features
• Set technical direction and Engineering OKRs
• Scope complex tasks, coordinate teams, and unblock challenges
• Use OpenAI, Anthropic, and other LLMs to improve application functionality
• Collaborate with product management on the React application
• Improve the Express and tRPC-based API
• Improve performance and reliability and fix bugs based on user feedback
• Support hiring and onboarding
• Maintain engineering documentation, resources, and training materials in GitHub and Notion
• Establish and implement engineering best practices and workflows
• Build and maintain AWS infrastructure using AWS CDK
• Conduct code reviews and provide constructive feedback
• Support other responsibilities and projects as required

Engineering Manager leading software teams building Spellbook’s AI copilot for transactional lawyers. Owning technical direction, LLM-powered features, AWS infrastructure, and engineering delivery.

customer-success-manager

• Lead, coach, and support a growing team of Mid-Market CSMs across onboarding, adoption, and renewals
• Hold weekly 1:1s focused on performance, account strategy, skill development, and career growth
• Run bi-weekly call coaching sessions, emphasizing discovery, stakeholder management, value-based conversations, and renewal readiness
• Join customer calls when needed to support escalations and model strong customer conversations
• Foster a human-first, low-ego culture built on trust, accountability, and continuous improvement
• Drive strong portfolio outcomes across your team’s book
• Oversee renewals end-to-end, ensuring proactive renewal motions and accurate forecasting
• Help CSMs identify risk early, manage difficult renewals, and navigate complex customer situations
• Escalate renewal risks and systemic challenges to the Director of CS with clear context and recommendations
• Partner closely with the Director of CS to design, implement, and refine onboarding frameworks and ramp milestones, adoption and account health playbooks, renewal and forecasting workflows, escalation paths and internal operating cadence
• Ensure CSMs have the tools, clarity, and resources needed to deliver consistently as the team scales
• Lead significant hiring efforts as the team grows, including interviewing and selection
• Build and continuously improve onboarding and ramp plans so new CSMs reach productivity quickly
• Provide hands-on support to new hires during the ramp-up to set a strong foundation
• Monitor account health and adoption signals across the team’s portfolio
• Operate with a high bar for clear, consistent communication in a distributed environment
• Collaborate closely with Account Management, Sales, Product, and Support to deliver a seamless customer experience

Manager, Mid-Market Customer Success

Manager leading Mid-Market Customer Success team at Spellbook, a legal AI platform. Focusing on onboarding, renewals, and scaling a team to drive customer success outcomes.

• Serve as the main point of contact for a portfolio of mid-market and enterprise accounts.
• Build strong relationships with key stakeholders to drive satisfaction and loyalty.
• Lead onboarding and training for new customers, ensuring effective adoption of Spellbook’s platform.
• Conduct regular business reviews (QBRs), sharing insights and identifying growth opportunities.
• Address objections and clearly articulate the ROI of Spellbook’s solutions.
• Design and send targeted emails to engage legal professionals resistant to traditional meetings.
• Deliver tailored presentations and product demonstrations to meet client needs.
• Analyze usage data to identify patterns, drive engagement, and demonstrate ROI.
• Manage renewals to maintain high retention and coordinate with the expansion team on upsell opportunities.
• Troubleshoot technical issues, collaborating with support and product teams to resolve them.
• Act as the customer’s advocate, providing feedback to internal teams to improve our product.
• Other responsibilities as required.

Customer Success Manager

Customer Success Manager driving success for mid-market and enterprise clients at Spellbook. Experienced in SaaS customer success and skilled at managing objections.

Spellbook

About the company

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5 jobs found

Sales Enablement Manager

Spellbook

Software Engineering Manager

Spellbook

Software Engineering Manager

Spellbook

Manager, Mid-Market Customer Success

Spellbook

Customer Success Manager

Spellbook