Lead Optimizely architect designing enterprise digital platforms and AI - enabled experiences for Valtech, an experience innovation company. Advising clients, leading delivery teams, and shaping digital transformation solutions.
About the role
- Solutions Engineer supporting demos, trials, integrations, and technical evaluations for Spellbook’s AI copilot for transactional lawyers. Advising enterprise prospects through the sales cycle.
Responsibilities
- Partner with Account Executives to support prospects throughout the evaluation and sales cycle
- Understand enterprise customer requirements and plan and deliver demos and trials
- Guide prospects through self-service setup and handle basic user and integration provisioning
- Answer product, technical, security, and data privacy questions, involving internal teams when needed
- Prepare demo and trial environments with sample agreements tailored to prospect use cases
- Facilitate document and data migrations with internal teams
- Triage bugs and functionality issues, escalating to Engineering and owning issues through resolution
- Lead technical demonstrations and proofs of concept addressing unique business objectives
- Collaborate cross-functionally on RFPs and questionnaires
- Create and maintain technical content and documentation
- Become a product expert across the Spellbook platform and understand competitors
- Attend events or conferences and host internal training sessions as assigned
Requirements
- 2+ years of experience in solutions engineering, sales engineering, technical support, or a similar customer-facing technical role, ideally in SaaS or B2B environments
- Familiarity with security and data privacy frameworks such as SOC 2, GDPR, and PIPEDA
- Experience troubleshooting application setup, account setup, and basic user provisioning issues
- Experience configuring software integrations for customer trials or onboarding
- Ability to articulate technical concepts and business benefits to technical and non-technical audiences, including lawyers and IT teams
- Ability to understand customer pain points and position suitable solutions
- Self-starter able to thrive in fast-paced and unstructured environments
- Effective verbal and written communication skills
- Ability to collaborate within a distributed team
- Proficiency with HubSpot or equivalent customer interaction management tools
- Must be legally entitled to work in the United States or Canada
- Nice to have: startup experience
- Nice to have: familiarity with legal tech
- Nice to have: experience in a high-growth scaling technology company
- Nice to have: experience delivering product demonstrations and technical presentations
- Nice to have: experience deploying or administering Microsoft 365 / Word add-in environments
- Nice to have: comfort using AI tools responsibly
Benefits
- Company-paid group benefits for you and your family
- $1,000 towards mental health support
- Holiday closure
- Generous time off policies
- Monthly paid meals
- Annual wellness allowance
- Parental leave top-ups
- Competitive stock option grants
- Flexible work environment with autonomy and accountability
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Solutions Consultant supporting Mid - Market sales for MaintainX's industrial work execution platform. Building tailored demos, trials and technical validations for manufacturing and frontline operations customers.
Solutions Consultant connecting industrial plant systems to MaintainX’s mobile - first work execution platform. Demonstrating OT connectors and scoping integrations for manufacturing customers.
Solutions Consultant customizing demos and technical validations for MaintainX, a mobile - first industrial work execution platform. Partnering with mid - market sales teams and customer stakeholders.
Senior Partner Solutions Engineer owning technical partnerships for Sanity’s AI - powered content operating system. Scoping APIs, prototyping MCP integrations, and guiding partner builds and launches.
Senior engineer evaluating and integrating utility - scale energy storage, inverters, EMS, and power systems. Supporting Canadian Solar’s solar and energy - storage solutions through technical due diligence and validation.
Solutions Architect shaping cloud - native systems, AI engineering, and product roadmaps for Scopic’s global remote software company. Advising clients, executives, and engineering teams on technical strategy and delivery.
Azure Solution Architect designing secure Azure and Fabric platforms for ELITS’ Canadian consulting clients. Shaping cloud architecture, governance, security, and R&D AI assistant solutions.
Technical Solutions Consultant implementing integrations, APIs, and custom solutions for Innosphere’s technology clients. Translating customer needs into scalable workflows across cloud and enterprise platforms.
Architecte senior concevant des architectures Azure et Databricks pour une grande organisation financière et d’assurance. Encadrement des équipes et pilotage des décisions d’architecture de bout en bout.