Managing AtkinsRéalis’ fire protection and life safety practice across Central and Western Canada. Leading clients, projects, proposals, technical delivery, and team growth.
About the role
- Resource Engagement Manager connecting Softchoice’s IT customers with consulting and staff augmentation talent. Driving North American opportunities, consultant selection, service delivery, and revenue growth.
Responsibilities
- Prospect for new opportunities and present Softchoice’s consulting and staff augmentation agility offering to prospective customers across North America
- Collaborate with sales and presales to identify and validate potential agility-based engagements
- Locate, validate, and present qualified consultants
- Establish, maintain, and develop customer and consultant relationships
- Manage customer and consultant escalations and establish achievable outcomes
- Follow and recommend improvements to agility-offering delivery processes
- Achieve monthly, quarterly, and annual sales targets
- Lead service delivery directly with customers to ensure successful engagements and CSAT results
- Schedule, manage, and attend sales calls
- Identify and develop opportunities across North American vertical markets, especially Commercial Mid-Market and Enterprise Accounts
- Partner with account managers to identify staff augmentation opportunities
- Conduct phone screens, candidate shortlists, interviews, debriefs, and offer processes
- Ensure consultants meet Softchoice quality standards and are equipped to interact with customers
- Work with Services teams and consultants to improve service quality and customer experience
Requirements
- Experience in business development and account management within IT consulting and/or professional services
- Experience presenting to C-Suite and other decision makers
- Experience leading delivery of services to complex organizations
- Ability to build confidence and strong partnerships with customer hiring managers
- Ability to drive proposals and pricing
- Ability to achieve targeted revenue and margin goals
- Ability to work independently and effectively in a team-oriented environment
- Strong business acumen
- Ability to manage time efficiently
- A college or university degree is desired
- Successful criminal record check, education verification, and reference checks
Benefits
- Career development and advancement opportunities
- Flexibility to plan workdays
- Competitive benefits starting on day one
- Collaborative and supportive work environment
- Inclusive culture
- Digital interviewing
- Remote onboarding
- Interview and employment accommodation
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Degree requirement
No Education Requirement
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