Business and Systems Analyst

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About the role

  • Business & Systems Analyst working with teams to analyze and define user needs into system requirements at Sun Life. Collaborating on business requests and supporting system roll-outs for operational efficiency.

Responsibilities

  • Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
  • Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
  • Create and/or provide comments into internal and external communications and user documentation
  • Review and provide comments on business and technical documentation
  • Support business on the roll-out of what has been developed with a focus on end-to-end validation

Requirements

  • University degree in business or technology or equivalent experience
  • 3 to 5 years of progressive experience as a Business & Systems Analyst
  • Experience with technology and the ability to self-learn software
  • Experience in supporting customer facing operations is an asset
  • Bilingualism (French, English) required for Quebec
  • Knowledge of financial services industry is an asset
  • Knowledge of relevant business, processes, systems, and capabilities
  • Good understanding of privacy, compliance, control, and security requirements
  • Skilled in test execution and understanding the outcomes
  • Strong analytical and communication skills
  • Ability to work and demonstrate cooperation in a matrixed team environment
  • Comfortable with data requirements and related data activities
  • Strong interpersonal / relationship building skills with technical and business personnel
  • Good multitasking, prioritization, and time management skills
  • Comfortable working in ambiguous environments
  • Knowledge of Group Benefits is an asset
  • Knowledge of Secure Web is an asset.

Benefits

  • Access to short-term assignments or ‘Gigs’ across the organization
  • A collaborative and interactive team environment
  • Charitable giving through our You Give, We Give program
  • Care Days available for self-care or care of others
  • Sick Days to support your well-being

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$60,000 - CA$97,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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