About the role

Business Systems Analyst in a hybrid organization maintaining Oracle EPM Cloud applications. Ensuring delivery of quality solutions and providing operational support in a production environment.

Responsibilities

Partner with business and technology areas to ensure the delivery of quality solutions
Maintain and govern planning and reporting systems using Oracle suite of applications
Provide business application support in a production environment to meet Service Level Agreements
Responsible to provide day-to-day user and operational support for the Oracle EPM Cloud applications
Gather, document, examine and manage business requirements/user stories
Develop written documentation, which is clear and understandable
Communicate with our business partners in an effective and timely manner
Coordinate or participate in obtaining estimates from all team members
Take ownership of support issues and engage the appropriate resources to resolve them
Ensure potential issues or operational risks are tracked and escalated in a timely manner
Testing of enhancements with a focus on end-to-end validation prior to moves to production
Apply business requirements gathering/user stories and analysis techniques

Undergraduate degree (or diploma) in Business, Computer Sciences, Math or other relevant discipline
Minimum 3 years of experience in a Business Systems Analyst or Operations Analyst role in a production support environment
Prior exposure to Oracle EPM Cloud and Smartview or a comparable planning and reporting solution preferred
Accounting knowledge and overall understanding of financial systems is considered an asset

Wellness programs that support the three pillars of your health – mental, physical, and financial
Flexible working hours
Opportunity to move along a variety of career paths with amazing networking potential