Analyste de risques chez Promutuel Assurance, analysant et acceptant les demandes d’assurance des entreprises. Soutien technique aux agents et courtiers et contribution à la rentabilité.
About the role
- Operational Risk Consultant supporting Sun Life’s Canadian financial-services distribution portfolio. Assessing controls, regulatory requirements, risk issues and leadership reporting.
Responsibilities
- Serve as a day-to-day operational risk partner for assigned Retail Advice & Solutions Distribution business areas
- Provide practical advice and constructive challenge to business leaders and execution teams
- Support implementation of new or changed risk, compliance and regulatory requirements
- Assess impacts and help business partners design, implement and maintain appropriate processes and controls
- Coordinate and support Risk Reviews, Business Practice Reviews and Risk consultations for projects, products, digital initiatives and process changes
- Identify risks, assess controls, engage stakeholders, document findings and follow up on activities
- Assess process and control design and effectiveness, identify gaps and improvement opportunities
- Monitor operational risk issues, audit findings, regulatory changes and action plans
- Follow up with business owners on status, supporting evidence and completion dates, escalating material concerns or delivery risks
- Support business continuity, records management, operational risk events, information security and privacy programs
- Prepare and coordinate portfolio reporting for risk committees and leadership forums
- Consolidate and validate information, highlight key risks and upcoming deliverables, and document decisions and action items
- Maintain accurate information in Archer, ServiceNow, SharePoint and other applicable tools
- Support continuous improvement of Risk CoE processes and ways of working
Requirements
- Foundational knowledge of risk management practices, including risk assessment, risk monitoring, controls and risk mitigation
- Strong analytical and problem-solving skills
- Strong organizational skills and ability to manage competing priorities and deadlines
- Strong written and verbal communication skills
- Ability to build effective working relationships and contribute within a collaborative team
- Strong attention to detail and commitment to maintaining accurate records, evidence and reporting
- Proactive, motivated and willing to learn
- Ability to work independently with appropriate guidance
- Education or experience in risk management, business, finance, compliance, governance, process improvement or a related field is an asset
- Knowledge of the financial services industry, including Canadian wealth, insurance, dealer or distribution operations is an asset
- Exposure to risk assessments, controls, issues, action plans, projects or process improvement activities is an asset
- Awareness of business continuity, records management, information security or privacy risk programs is an asset
- Experience preparing reports, presentations or materials for business or academic audiences is an asset
- Familiarity with artificial intelligence tools, Archer, ServiceNow, SharePoint, Excel or PowerPoint is an asset
Benefits
- Hybrid work with the choice and flexibility to work from both the office and virtually
- Incentive plans, with payment discretionary and subject to individual and company performance
- Accommodation support in the application process
- Alternative-format job postings available upon request
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