HR systems analyst optimizing Workday HCM and HRIS operations for Sun Life, a global financial security and health company. Supporting data integrity, compliance, enhancements, and stakeholder training.
Responsibilities
Administer, support, and optimize the organization’s Human Capital Management system and other HR Information Systems
Deliver HR system capabilities from idea to implementation while working with stakeholders
Manage and track HR system service and product enhancement requests and incidents through Jira or another ticketing system
Resolve HR technology issues through troubleshooting and system support
Partner with HR and business teams to identify process improvements and system enhancements
Maintain data integrity through audits, testing, and system updates
Partner on or support cyclical HR processes including talent management, compensation planning, and benefits administration
Document processes, create training materials, and host user training sessions
Collaborate with IT and vendors on system upgrades, releases, patches, and implementations
Ensure HR data security and compliance with applicable laws and regulations
Monitor HR technology trends and best practices and recommend enhancements
Work within the HRDS team and partner with HR, IT, payroll, benefits, and other stakeholders
Requirements
2+ years of experience with Workday systems configuration in one or more Workday modules
Familiarity with ticket management tools such as Jira or ServiceNow
Understanding of data governance, operating guidelines, and quality engineering best practices
Experience or ability to adapt and learn agile ceremonies, including daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
Strong critical thinking, analytical, and problem-solving skills
Proficiency with Microsoft Office Suite
Intermediate-level Excel proficiency
Detail-oriented with a focus on data accuracy and integrity
Excellent communication skills
Ability to collaborate across departments
Benefits
Great Place to Work® Certified in Canada and the US
Great Place to Work® award for Best Workplaces for #HybridWork
Award for Excellence for Mental Health at Work
Flex hours
Flexible hybrid work model including in-country work-from-home
Competitive salary and bonus structure influenced by market range data
Pension, stock, and savings programs
Friendly, collaborative, and inclusive culture
Supportive, flexible, and inclusive work environment
Career learning, growth, and development opportunities
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