Staff AI engineer building production agent systems for 1Password’s sales and marketing teams. Creating secure, permission - aware intelligence, content, and deal - support workflows.
About the role
- HR systems analyst optimizing Workday HCM and HRIS operations for Sun Life, a global financial security and health company. Supporting data integrity, compliance, enhancements, and stakeholder training.
Responsibilities
- Administer, support, and optimize the organization’s Human Capital Management system and other HR Information Systems
- Deliver HR system capabilities from idea to implementation while working with stakeholders
- Manage and track HR system service and product enhancement requests and incidents through Jira or another ticketing system
- Resolve HR technology issues through troubleshooting and system support
- Partner with HR and business teams to identify process improvements and system enhancements
- Maintain data integrity through audits, testing, and system updates
- Partner on or support cyclical HR processes including talent management, compensation planning, and benefits administration
- Document processes, create training materials, and host user training sessions
- Collaborate with IT and vendors on system upgrades, releases, patches, and implementations
- Ensure HR data security and compliance with applicable laws and regulations
- Monitor HR technology trends and best practices and recommend enhancements
- Work within the HRDS team and partner with HR, IT, payroll, benefits, and other stakeholders
Requirements
- 2+ years of experience with Workday systems configuration in one or more Workday modules
- Familiarity with ticket management tools such as Jira or ServiceNow
- Understanding of data governance, operating guidelines, and quality engineering best practices
- Experience or ability to adapt and learn agile ceremonies, including daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
- Strong critical thinking, analytical, and problem-solving skills
- Proficiency with Microsoft Office Suite
- Intermediate-level Excel proficiency
- Detail-oriented with a focus on data accuracy and integrity
- Excellent communication skills
- Ability to collaborate across departments
Benefits
- Great Place to Work® Certified in Canada and the US
- Great Place to Work® award for Best Workplaces for #HybridWork
- Award for Excellence for Mental Health at Work
- Flex hours
- Flexible hybrid work model including in-country work-from-home
- Competitive salary and bonus structure influenced by market range data
- Pension, stock, and savings programs
- Friendly, collaborative, and inclusive culture
- Supportive, flexible, and inclusive work environment
- Career learning, growth, and development opportunities
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