About the role

Associate Business & Systems Analyst focused on analyzing user requirements and building solutions at Sun Life. Collaborating with teams and contributing to continuous improvement initiatives.

Responsibilities

Analyze and define user requirements and translate them into system requirements/user stories
Review and provide comments to business and technical documents
Partner with peers, business partners, vendors, leaders, and IT teams to help as needed throughout the project life cycle to ensure the solutions meet the expectations of our business partners and clients
Build and keep successful relationships with members of the team and our business partners
Join in continuous improvement initiatives to improve agility and delight our clients
Contribute/grow our Business & Systems Analysis Practice

A strong communicator who listens and picks up on the spoken and unspoken words to excel at delivering, understanding, and interpreting messages through verbal discussions and in writing
An analytical thinker with an aptitude for problem-solving and interpreting information who can present it clearly and simply
A collaborative team member who constantly looks for ways to improve the client experience, our team, and our processes
An organized facilitator with the ability to guide and keep a group on track, ensure everyone is heard, while moving discussions toward the intended goals and decisions
Solid working knowledge of Microsoft products (Word, Excel, PowerPoint, Visio)
A technical aptitude and curiosity
Completed equivalent courses or work term experience in Business Analysis

A friendly, collaborative, and inclusive culture where you’re an innovator and trusted partner
An environment of continuous learning and improvement
Opportunities to grow your skills through on the job coaching and formal training
To be part of an innovative culture where continuous improvement is valued, rewarded, and embedded in what we do.