MSL Manager leading Ontario hematology field medical affairs for AstraZeneca, a global pharmaceutical company. Coaching MSLs, executing medical strategy, and supporting oncology stakeholder engagement.
About the role
- Team Manager coaching streaming-services consultants for Sutherland, a company delivering AI, automation, cloud engineering, and business-process solutions. Driving KPI performance, team metrics, feedback, and organizational initiatives.
Responsibilities
- Drive the performance of a team of Consultants, meeting and exceeding KPI targets
- Manage attrition, shrinkage, and other critical team metrics
- Coach and mentor Consultants
- Provide feedback and performance management
- Inform leadership about trends among end-user customers
- Provide feedback to Operations Managers
- Drive organizational initiatives within the team
Requirements
- Streaming services program knowledge preferred
- Proven ability to coach and mentor others
- Ability to work in MS Office
- Ability to work in a fast-paced environment
- Proactive development of trust and professional rapport with employees and team members
- Ability to work as a team player
- Strong analytical skills, including interpreting data, identifying trends, and suggesting improvements
- Strong verbal and written communication skills
- Ability to communicate clearly, constructively, and professionally
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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