Senior Collections Analyst recovering disputed debts and managing insolvency files for Tarion, Ontario’s not-for-profit new home warranty organization. Negotiating settlements and supporting legal collections.
Responsibilities
Investigate and analyze debtor files, including builders’ and guarantors’ identities, indemnities and financial position
Gather and analyze supporting documentation for disputed debt claims
Analyze and monitor financially distressed builders’ files, including bankruptcy filings, CCAA proposals, statements of affairs and personal net worth statements
Liaise with external trustees, receivers and legal counsel
Negotiate and recommend debt settlements
Respond to debtor and legal representative inquiries regarding invoices, account balances and collection matters
Monitor collection timelines and limitation periods through collection notices and regular follow-up
Review security deposit positions and prepare drawdown instructions for financial institutions
Prepare and recommend files for legal action when negotiations fail or settlement agreements are repudiated
Provide monthly collectability assessments on larger collection accounts
Maintain accurate collection activity records in Workday
Analyze system issues and conduct testing to validate solutions
Provide guidance and support to the Collection team on collection administration
Requirements
Community College Diploma/Certificate or equivalent in Administration or Finance
6-10 years’ experience in credit and collections
Strong knowledge of Bankruptcy & Insolvency Act
Knowledge of business and contract law, letters of credit, bonds and guarantees
Proven negotiation skills
Basic understanding of financial concepts and basic accounting knowledge
Working knowledge of Microsoft Word and Excel
Small claims court experience is an asset
Knowledge of the Ontario New Home Warranties Plan Act is desirable
All remote work must be completed from your home office within the province of Ontario
Benefits
Competitive compensation program
Opportunities for learning and development
Employee discount program
Access to wellness programs
Employee Assistance Program tools and online resources to support well-being
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