Remote licensed health insurance advisor conducting scheduled phone and virtual consultations. Reviewing plan options, explaining coverage, and assisting members with compliant enrollment.
About the role
- Risk specialist coordinating fraud and insider-risk governance, committees, audits, and executive reporting. Supporting TD’s banking operations across Canada and the United States.
Responsibilities
- Support governance, reporting, and committee management activities across Fraud and Insider Risk Management
- Prepare and coordinate materials for executive management committees, Board reporting, audit and regulatory engagements, and other governance forums
- Manage multiple deliverables simultaneously with senior leaders and stakeholders across the organization
- Review information critically, identify gaps or inconsistencies, challenge content where appropriate, and align reporting with governance requirements and leadership expectations
- Develop and maintain understanding of TD governance policies, standards, reporting routines, and committee structures
- Navigate the organization, anticipate requirements, and drive deliverables through completion
- Serve as a central coordination point across multiple stakeholders
- Help ensure governance activities remain organized, sustainable, and resilient during high volume, competing priorities, or team absences
- Lead cross-functional teams or projects with significant resource requirements, risk, or complexity
- Independently manage end-to-end functional programs
- Solve complex problems and develop new solutions
- Support achievement of sub-function or business line objectives
Requirements
- Undergraduate degree or technical certificate and/or 7+ years relevant experience
- Advanced knowledge of risk management governance, programs, policies, practices, operating frameworks, and reporting
- Knowledge of risk management environment, standards, regulations, and mitigation
- Knowledge of current and emerging competitor and market trends
- Ability to establish goals and objectives supporting the strategic plan
- Ability to lead, plan, implement, and evaluate program/project activities
- Skill in mentoring and coaching
- Advanced skill in analytical software tools, data analysis methods, and reporting techniques
- Skill in using computer applications including MS Office
- Effective oral and written communication skills
- Ability to collaborate and build relationships across teams and functions
- Ability to work independently and as part of a team
- Sound judgment and decision-making ability
- Ability to analyze, organize, and prioritize work while meeting multiple deadlines
- Ability to handle confidential information with discretion
- Experience supporting governance, risk management, regulatory, audit, or executive reporting functions
- Strong organizational and project management skills
- Ability to coordinate work across diverse stakeholder groups and influence timely delivery
- Strong written communication and presentation development skills
- Ability to critically review information, identify gaps, ask thoughtful questions, and challenge assumptions
- High attention to detail and commitment to quality, accuracy, and consistency
- Ability to anticipate issues, manage dependencies, and proactively escalate delivery risks
- Strong working knowledge of Microsoft PowerPoint, Excel, SharePoint, and other reporting and collaboration tools
- Ability to develop subject matter expertise and navigate complex organizational structures, governance requirements, and reporting routines
- Comfort operating in a fast-paced environment with changing priorities and limited direction
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations, training programs, and a competitive benefits plan
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process
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