Learning Designer creating accessible, performance-focused training for TD, a leading global financial institution. Developing courses, simulations, assessments, and learning assets across modalities.
Responsibilities
Translate approved business and learning requirements into practical, engaging, accessible, and performance-focused learning experiences
Contribute to continuous improvement of instructional design standards and reusable templates
Requirements
Three or more years of experience in instructional design, learning experience design, adult education, digital learning development, or a related field
Experience designing and developing learning solutions for a complex business or operational environment
Knowledge of instructional design methodologies including ADDIE, SAM, Design Thinking, backward design, and rapid-development approaches
Understanding of adult learning principles, learner engagement, knowledge retention, skills practice, assessment, reinforcement, and performance support
Experience translating business requirements and subject-matter expertise into learning objectives and practical learning experiences
Ability to develop storyboards, learning pathways, courses, facilitator materials, assessments, job aids, simulations, and digital learning assets
Experience designing across self-directed, virtual, instructor-led, video, microlearning, practice-based, and on-the-job modalities
Strong writing, editing, visual communication, and information-design skills
Ability to simplify complex or technical information without compromising accuracy
Attention to detail and commitment to quality, accessibility, consistency, and learner experience
Relationship-management and collaboration skills
Planning and organizational skills, including coordinating multiple deliverables and deadlines
Ability to work independently within an established strategy and escalate material decisions, risks, and trade-offs
Comfort working with evolving requirements, competing priorities, and transformation activity
Working knowledge of learning measurement and evaluation practices
Experience using learning-authoring, content-development, collaboration, and multimedia tools is preferred
Experience in financial services, regulated environments, contact centres, or large-scale operational learning is an asset
Bilingualism in English and French is an asset
Post-secondary education in instructional design, adult education, learning and development, educational technology, communications, or a related discipline is required
Certification or formal training in instructional design, adult learning, learning experience design, accessibility, or digital learning development is an asset
Commitment to continuous learning and maintaining current knowledge of instructional design practices, learning technology, accessibility, and emerging learning methods
For Quebec: proficiency in a language other than French is required to support or work with employees or colleagues needing services in a language other than French
Benefits
Base salary and variable compensation
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular development conversations, training programs, and a competitive benefits plan
Online learning platform
Mentoring programs
Training and onboarding sessions
Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
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