Technology Delivery Lead managing ATM and cash-management technology initiatives for TD, a major North American bank. Coordinating delivery plans, vendors, risks, stakeholders and implementation.
Responsibilities
Lead ATM and Cash Management technology initiatives through the full delivery lifecycle, from intake, discovery and planning through execution to implementation
Develop and maintain integrated delivery plans covering scope, objectives, milestones, resources, estimates, budget, dependencies, risks, issues and expected results
Coordinate work across business, product, architecture, infrastructure, security, testing, vendors and other delivery partners
Provide project-level visibility into priorities, capacity, progress, delivery health, interdependencies and required decisions
Apply project management discipline while adapting delivery approaches to initiative size, complexity and risk
Identify risks and issues, establish owners and mitigation actions, and escalate material concerns with options and recommendations
Manage scope and change by assessing impacts to business value, schedule, cost and technology operational readiness
Coordinate implementation readiness, including testing, release planning, communications and contingency planning
Manage vendor and partner commitments, deliverables, dependencies and service expectations
Build stakeholder relationships and create stakeholder engagement and communication approaches
Facilitate planning sessions, working groups, leadership discussions, workshops and working sessions
Communicate complex technology and delivery information to technical and non-technical audiences
Report on progress, risks, issues, dependencies, financials and decisions
Navigate competing priorities, resolve conflict and align groups with different priorities
Act as a bridge between business stakeholders and technology teams to clarify requirements, priorities, constraints and decisions
Create an inclusive and collaborative team environment that encourages open communication and problem-solving
Requirements
Post-secondary degree/diploma in computer science
5-7 years of progressive experience in technology project management or delivery
Demonstrated capability in project planning, estimation, scheduling, financial tracking, risk and issue management, change control/management and implementation
Strong communication, presentation, facilitation, negotiation, stakeholder and vendor management skills
Ability to build alignments among diverse partners and translate ambiguous or complex information into practical plans and decisions
Working knowledge of the technology delivery lifecycle, solution design, testing, and release management
Strong analytical, organizational and problem-solving skills, with the ability to manage multiple priorities independently
Advanced knowledge of JIRA, Confluence and Microsoft 365 tools
Experience in ATM technology, cash management, electronic payments, retail banking technology or another high-availability transaction environment (preferred)
Experience in capacity planning, vendor management, cost-benefit analysis, technology strategy planning or change management (preferred)
Experience coordinating distributed teams and third-party delivery partners (preferred)
Benefits
Base salary
Variable compensation
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular development conversations, training programs, and performance conversations
Access to an online learning platform
Mentoring programs
Training and onboarding sessions
Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
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