Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Implementation and Business process-focused Application Specialist driving data collection and configuration at Tecsys, a healthcare supply chain solutions provider.
Responsibilities
- Drive the data collection and configuration of the Tecsys solution collaborating with the project team to identify customer needs and define business processes
- Build an on-site rapport with customers to guide them in their integration of Tecsys software
- Contribute to a successful implementation using your application knowledge, consulting acumen, people skills, and supply chain expertise
Requirements
- 2+ years of direct software implementation and consulting experience working at a consulting or software company or 2+ years of being a product/solution specialist with direct software implementation experience working on the customer side
- Demonstrated experience in:
- software implementation experience with Performance Tracking Inventory Management for MedSurg and operating room supplies and/or Point of Use (POU) systems
- Business process requirement definition, software configuration, data loading, testing, and training
- Impressive understanding of hospital supply and inventory management
- Bachelor's degree
- Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.
- Strong problem solving and troubleshooting aptitude
- Flexibility and self-learning ability
- Excellent writing and presentation skills
- Due to the frequent travel involved in this role, a valid Canadian or American passport is required
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