Senior IAM Systems Engineer at RBC focusing on CyberArk Secure AI Agents. Leading AI - driven PAM strategies and initiatives for enhanced security and operational efficiency.
About the role
- Manager overseeing systems engineering initiatives at TELUS Digital, leading client engagements and coordinating global teams for software solutions.
Responsibilities
- Act as the primary delivery lead for assigned client engagements.
- Participate in and help lead client discovery workshops, solution design sessions, and executive briefings.
- Translate business objectives into actionable cross-regional delivery plans aligned to engineering outcomes.
- Communicate delivery progress, risks, and outcomes clearly to client stakeholders.
- Lead end-to-end delivery of systems engineering, integration, application modernization, and managed services initiatives.
- Manage day-to-day execution across global delivery teams, ensuring quality, velocity, and consistency.
- Track delivery KPIs, milestones, risks, and dependencies to ensure predictable outcomes
- Ensure adherence to delivery standards, governance, and risk controls.
- Identify automation, tooling, and process improvement opportunities to improve reliability and cost efficiency.
- Support sales and account teams through delivery-led solutioning, estimation, and discovery workshops.
- Identify expansion opportunities within existing engagements based on delivery insights.
- Contribute to proposals and client conversations where delivery credibility is critical.
- Lead and mentor engineers, analysts, and technical leads across engagements.
- Foster a consulting mindset, ownership, structured problem-solving, and client empathy.
- Provide performance feedback, coaching, and career development guidance to both local and distributed teams.
Requirements
- 7-10 years of experience in technology consulting in systems engineering.
- Exposure to advisory, implementation and support delivery models.
- Strong client-facing skills with the ability to engage confidently with managers, directors and executives.
- Experience working in global or distributed delivery teams.
- Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree is a plus.
Benefits
- Offers Bonus
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