Developers at Ingeno design cloud applications incorporating AI for diverse industries. Work in a stimulating and collaborative environment with cutting - edge technologies.
About the role
- Lead TELUS's Performance Observability Platforms team, providing real-time network visibility. Oversee data pipeline architecture and ensure operational excellence to enhance customer experience.
Responsibilities
- Lead the Performance Observability Platforms team
- Provide real-time network visibility across mobile and fixed (wired) infrastructures
- Responsible for test monitoring strategy and the data pipeline architecture
- Transform our architecture toward a virtualized, cloud-native architecture
- Ensure operational excellence and data integrity
- Prevent network issues before they impact customers
Requirements
- Proven ability to lead teams and manage change in complex environments
- Demonstrated ability to build, develop, and retain high-performing technical teams
- Strategic thinker with strong problem-solving skills
- Experience managing 24/7 operational environments
- Strong cross-functional communication skills
- Proven ability to manage a platform roadmap and lead multiyear transformation initiatives
- Experience managing vendor relationships and negotiating complex contracts
- Ability to treat the verification/testing platform as a product serving internal customers
- Ability to leverage AI-driven automation and predictive intelligence to prevent network outages
- Hands-on experience with packet capture, XDR generation, and protocol decoding
- Knowledge of 4G and 5G network protocols
- Familiarity with network function virtualization (NFV), Kubernetes, and cloud-native architecture
- Proficiency in AI operations (AIOps) and machine learning
- Experience integrating data lakes and analytics platforms
- Advanced proficiency in English is required.
Benefits
- A comprehensive total compensation package, including competitive salary and bonus structures
- Minimum of 3 weeks of vacation
- Flexible benefits plan to meet your needs and those of your family
- Retirement plan and employee share ownership program with generous employer contributions
- Option to work on-site, remotely, or in a hybrid arrangement
- Opportunities to give back to the communities where we work, live, and serve
- Career growth, learning, and development opportunities
- And much more…
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