Pharmacy Assistant managing patient communications and prescription workflows in Richmond, BC for TELUS Health. Collaborating with healthcare providers and improving patient adherence using technology.
Responsibilities
Manage patient communication channels
Manage inbound prescription workflow
Liaison with doctors and healthcare stakeholders
Manage patient adherence through reminder tools and web applications
Process prescriptions using TELUS Health Kroll Pharmacy Management Software
Actively work with other team members in the fulfillment of patient prescription needs
Assist patients with provincial, private payor and out-of-pocket expenses
Work with key team members to provide business insights to develop transformative initiatives
Requirements
High school diploma or equivalent
Strong patient communication skills
Solid understanding of TELUS Health Kroll Pharmacy Management Software
Technologically savvy
Strong problem solving skills
Exceptional organization skills
1-3 years experience working in a pharmacy
Great-to-haves: Bilingual (English and French)
Any certifications or education related to the pharmacy industry
Knowledge of compliance packaging used for medication adherence programs
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
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