Project Manager leading retirement and benefits software implementations and data migrations for TELUS Health. Coordinating cross-functional delivery, client reporting, risks, and AI-assisted project operations.
Responsibilities
Support project delivery by coordinating plans, milestones, dependencies, and team activities under senior project leadership
Coordinate activities across Configuration, Data, QA, Product, and Development teams
Maintain project plans, action logs, RAID logs, milestone trackers, and status materials
Facilitate working sessions and project team meetings; document decisions, actions, owners, and follow-ups
Identify risks, issues, and dependencies; support mitigation planning and escalate items requiring senior attention
Prepare and support client-facing status updates, deliverable tracking, meeting materials, and follow-up communications
Ensure adherence to PMO standards, templates, and governance processes
Contribute to continuous improvement through lessons learned and project feedback
Apply Agile, DevOps, and CI/CD concepts to support planning and execution
Use AI tools to improve project coordination, including meeting notes, action summaries, status inputs, and follow-up communications
Support AI-assisted delivery by maintaining project data, dependency inputs, RAID updates, and release readiness information
Contribute ideas to improve delivery processes and team effectiveness
Requirements
Demonstrated ability to lead end-to-end software implementation projects, data migrations, system conversions, formula development, and form customization
Project Management Professional (PMP) certification validated by concrete project accomplishments, solid references, and evidence of managing complex projects
Strong written and verbal communication skills
Ability to facilitate meetings, prepare project documentation, and communicate with clients and internal stakeholders in English
Strong organizational and coordination skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Azure DevOps, MS Project, Jira, Smartsheet, or similar project tools
Practical experience using generative AI, copilots, or automation tools for productivity, documentation, project tracking, and reporting
Availability to travel occasionally for client demos, project launches, and escalation management across the United States and Canada
Knowledge of Agile principles, DevOps concepts, CI/CD pipelines, and ticketing tools is an asset
Previous experience with pension administration, benefits platforms, or HR technology solutions is an asset
Benefits
Working 100% from home except for occasional travel
Competitive compensation packages tailored to experience level and expertise
Inclusive culture embracing diversity
Accommodation for applicants with disabilities during the recruitment process
Opportunity for professional growth, innovative and meaningful work, and collaborative global teams
Opportunity to work with world-leading technology, products, clinical services, and multidisciplinary teams
Opportunity to contribute to solutions improving physical, mental, and financial health and wellbeing
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