The Citation Group offer unrivalled compliance and quality services to over 100,000 businesses across the UK, Australia, New Zealand, and Canada.
Blending personalised service with smart software solutions, taking care of the non-negotiables of running a business, so clients can focus on their growth.
Established in 1995, the Group has developed a diverse service offering, including HR and Employment Law, Health and Safety, ISO Certification and SSIP Accreditation, Background Screening, Cybersecurity, and Training.
The Citation Group’s mission is to build better businesses to create a better world.
To find out more, visit www.thecitationgroup.com.

The Citation Group

Browse and apply for open jobs at The Citation Group.

performance-marketing

The Citation Group is a global compliance and workplace risk management company that helps businesses protect people, reputations, and the environment. It provides a mix of advisory services (HR and employment law, health & safety, certifications such as ISO/NDIS/SSIP), background screening, cybersecurity advice, and sustainability/waste management, alongside technology products — a compliance platform, e-learning, payroll and identity verification capabilities. The company operates across the UK, Australia, New Zealand and Canada, reports large-scale software usage and client counts, and has grown via acquisitions and investment to expand payroll, digital identity and HR technology offerings.

The Citation Group offer unrivalled compliance and quality services to over 100,000 businesses across the UK, Australia, New Zealand, and Canada. Blending personalised service with smart software solutions, taking care of the non-negotiables of running a business, so clients can focus on their growth. 

Established in 1995, the Group has developed a diverse service offering, including HR and Employment Law, Health and Safety, ISO Certification and SSIP Accreditation, Background Screening, Cybersecurity, and Training. 

The Citation Group’s mission is to build better businesses to create a better world. To find out more, visit www.thecitationgroup.com.

• Design comprehensive demand generation campaigns with clear objectives, target audiences and messaging aligned to pipeline goals
• Develop campaign briefs and execution plans and secure marketing leadership approval
• Partner with Sales to align campaigns with pipeline goals, lead definitions and follow-up requirements
• Manage campaigns end to end across email, events, webinars and content syndication
• Coordinate with content, creative and design teams to deliver campaigns on time and consistently reflect brand guidelines
• Partner with Digital Marketing on paid acquisition and landing page optimization
• Coordinate campaign messaging, timing and execution with Customer and Partner Marketing teams
• Own HubSpot as the marketing system of record, including campaign builds, email marketing, automation workflows, lead scoring, lifecycle stages, lead routing and data hygiene
• Track campaign performance against pipeline contribution, conversion rates and ROI
• Use data, insights and feedback to optimize campaigns and improve results
• Share campaign insights, performance learnings and best practices with the Marketing team
• Integrate AI and automation into content development, campaign execution, research and reporting
• Identify opportunities to improve efficiency and effectiveness through experimentation, automation and data-led decision-making
• Monitor market trends, buyer behavior and competitive activity
• Partner with Brand on content and creative requirements and maintain brand consistency
• Build relationships across Sales, Customer Marketing, Partner Marketing, Digital Marketing and Brand

Demand Generation Manager

Demand Generation Manager driving B2B campaigns, HubSpot operations and pipeline growth. Supporting Citation Canada’s HR and Health & Safety solutions for Canadian businesses.

account-executive

• Drive new business growth for Citation Canada by managing the full sales cycle with small and mid-sized businesses
• Proactively prospect businesses and convert inbound enquiries and referrals into sales opportunities
• Conduct discovery conversations to identify HR and Health & Safety challenges, decision-makers, and buying processes
• Deliver tailored, web-based demonstrations of Citation Canada’s HR and Health & Safety services and Atlas platform
• Build and manage a predictable sales pipeline from first contact through close
• Handle objections, negotiate within approved pricing and commercial guidelines, and secure client agreements
• Maintain accurate CRM records, opportunity stages, sales forecasts, and pipeline reporting
• Use AI and automation to improve prospect research, call preparation, follow-up, and sales techniques
• Achieve individual sales targets and activity expectations
• Ensure smooth handover to the relevant team with complete and accurate client context

Account Executive

Account Executive driving full-cycle B2B sales for Citation Canada’s HR and Health & Safety solutions. Prospecting, demonstrating Atlas, managing pipelines, and closing new business.

ai-engineer

• Write production-quality code every day across the full stack, covering backend, front-end, and the infrastructure that supports it.
• Take ownership of features and workstreams from design through to deployment, delivering working software in shippable increments.
• Contribute to technical design and architecture discussions, bringing well-reasoned input and a practical perspective.
• Run technical spikes and proofs-of-concept to explore approaches and reduce uncertainty before committing to a direction.
• Manage your own technical debt responsibly, keeping the codebase in a state you are proud of.
• Play an active part in the decomposition of shared services into team-owned components, taking on defined pieces of that work and delivering them with care.
• Support the move to CI/CD by contributing to pipeline work, writing automated tests, and adopting trunk-based development as the default way of working.
• Build with observability in mind from the start, covering instrumentation, logging, and monitoring so that your team can see what their systems are doing in production.
• Contribute to the team's growing DevOps capability, taking on operational responsibility for the systems you build.
• Write clean, testable, secure code and hold that standard consistently, not just when it is convenient.
• Practise test-driven development and contribute to a culture where good testing is the norm, using AI to generate scaffolding and explore edge cases as part of that workflow.
• Participate actively in code review, giving and receiving feedback that improves the work and raises the bar for the whole team.
• Apply secure coding practices as a matter of course: dependency management, threat awareness, and security testing.
• Use AI natively in your engineering work, as part of how you think through problems, generate and review code, and build and test solutions.
• Contribute to AI-powered workflows that improve the team's delivery capability, whether that is in automation, testing, code generation, or observability.
• Engage actively with the team's AI agents and tooling, helping to refine and improve them as your understanding of what works deepens.
• Bring a critical eye to AI-generated output, verifying quality and maintaining the standards you would apply to anything else you ship.
• Work closely with your Tech Lead and teammates through pairing, mob programming, and shared problem-solving.
• Support less experienced engineers where you can, sharing knowledge through code review, pairing, and day-to-day conversation.
• Contribute to planning, refinement, stand-ups, reviews, and retrospectives as an engaged and thoughtful team member.
• Take an active interest in your own development, staying current with the technologies and practices the team uses and bringing new ideas back to the team.

AI-Native Software Engineer

AI-Native Software Engineer transforming platform delivery at Citation Group. Collaborating with teams to develop quality software solutions across multiple domains and technologies.

The Citation Group offer unrivalled compliance and quality services to over 100,000 businesses across the UK, Australia, New Zealand, and Canada. Blending personalised service with smart software solutions, taking care of the non-negotiables of running a business, so clients can focus on their growth. Established in 1995, the Group has developed a diverse service offering, including HR and Employment Law, Health and Safety, ISO Certification and SSIP Accreditation, Background Screening, Cybersecurity, and Training. The Citation Group’s mission is to build better businesses to create a better world. To find out more, visit www.thecitationgroup.com.

The Citation Group

About the company

Open jobs

3 jobs found

Demand Generation Manager

The Citation Group

Account Executive

The Citation Group

AI-Native Software Engineer

The Citation Group