Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Learning specialist designing digital and live employee development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, learning analytics, facilitation, and capability-building initiatives.
Responsibilities
- Assess learning needs, identify skill gaps, and define clear learning objectives
- Design eLearning modules, videos, job aids, assessments, facilitator materials, and practical application tools
- Build and maintain courses, learning paths, assignments, communications, completion tracking, and reporting within the LMS
- Facilitate engaging virtual and in-person learning experiences
- Evaluate learning effectiveness using feedback, assessments, completion data, usage trends, and observed application
- Use learning data to continuously improve content, delivery, and the learner experience
- Explore emerging learning practices, digital tools, and AI-enabled solutions that improve accessibility, engagement, and efficiency
- Collaborate with leaders, subject matter experts, and the People Development team to create accessible, measurable learning solutions connected to meaningful outcomes
Requirements
- 3–5 years of experience in learning and development, instructional design, learning technology, or a related field
- Experience developing learning content, facilitating learning experiences, and supporting an LMS
- Intermediate experience with Articulate 360, including Rise and Storyline
- Experience with LMS course setup, learning paths, completion tracking, reporting, and content version control
- Strong collaboration, communication, organization, and facilitation skills
- Experience with UKG Pro Learning, Microsoft 365, virtual facilitation platforms, or AI-enabled content tools is an asset
- Relevant post-secondary education or an equivalent combination of education, certification, and directly related experience
- Ability to travel up to 15% to TDG locations
- Availability for occasional evening or weekend work to support learning delivery or business needs
Benefits
- Career growth and continuous development
- A comprehensive benefits plan
- Employee discounts
- Hybrid work arrangement based in Winnipeg
- Opportunity to work with a purpose-driven organization recognized as one of Canada’s Best Managed Companies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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